Director of Retail - New York, United States - CAMP

CAMP

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About the Company

CAMP is a Family Experience Company that helps answer the question, "What should we do today?" through a unique combination of retail, media, and entertainment.

Launched in 2018, CAMP operates eight retail locations in Atlanta, California, Connecticut, Chicago, Massachusetts, Washington D.C, New York and Texas and serves families everywhere via its digital platforms.

What is the Role?
Salary range between $115,000 to $150,000 (commensurate with the experience, skills, and qualifications )

What will you do at CAMP?

Develop Great People

Build, inspire and lead a team of General Managers dedicated to delivering an experience that connects with our customers and builds a community in each location
Coach and cultivate field leadership teams to create a strong, feedbackdriven performance culture at their locations and a motivated workforce.
Travel to various locations as needed to ensure proper execution of the field strategy

Drive Store Performance

Monitor and analyze retail key performance metrics. Work closely which each store GM to ensure they are learned on metrics and held accountable to meet financial goals related to their P&L
Drive profitability by ensuring our field members are setting, meeting or exceeding sales goals, managing costs, delivering outstanding customer service and providing helpful insights back to the corporate team.
Establish performance goals for all direct reports and monitor performance on a continuous basis
Ensure Visual Merchandising strategies align with company expectations and support sales targets

Deliver on the Customer Promise

Work closely with store teams to ensure the Camp customer experience is upheld, synced across retail and show, and successful in developing magical encounters and individual relationships with guests that brings them back over and over again
Analyze customer feedback to identify opportunities and implement ideas and policies for scalable improvements

Manage Corporate, Client and Partner Relationships with Stores

Oversee and improve effective, streamlined store communications with corporate teams, clients and key strategic partners
Work closely with Corporate teams including: Merchandising, People and Culture, Experience, Operations and Partnerships to encourage insights, collaboration and optimizations that will ensure an efficient and sensible retail operation.
Develop and maintain relationships with key external stakeholders contributing to each store's operation and success

What will you bring to CAMP?

Entrepreneurial drive and desire to own your business
Ability to develop creative solutions to complex problems
Not afraid to take smart risks to obtain measurable results
Strong organizational, project management and time management skills to successfully implement strategic initiatives from initial idea through execution
Strong quantitative, analytical skills with attention to detail and accuracy
3+ years of managing multiunit retail / experiences
Must be at least 18 years of age or older and are authorized to work lawfully in the United States
Ability to work a flexible schedule, including days, nights, weekends, and holidays
20% +/ Travel to various locations as needed to ensure proper execution of the field strategy
Excellence, enthusiasm, and excitement around engaging with children and families creatively
Exceed in all areas of CAMP's Core Values
W.O.S.T.A. (Warmth, Output, Spirit, Truth, Agility)
Desire to be part of a tightknit team looking to transform the traditional retail experience
Hold yourself and your team to high standards
Possess a welcoming and helpful attitude and the ability to lead and hold others accountable
Learn and adapt to current technology and can accurately handle POS functions
Be able to manage workload and prioritize tasks independently
Excellent verbal and written communication skills
Bonus but not required: You may have hidden talents that can add magical moments to our retail experience

What you'll love about us:

We are committed to Diversity, Equity, and Inclusion

We empower diverse voices because it is the only way to bring the best experiences to all the families that we aim to serve
We are dedicated to creating an inclusive workplace culture that welcomes all perspectives, change, and open conversations
We build social equity by providing our team with access, education, and career growth
We highlight products, vendors, and our team that represents our customers' beautiful spectrum of diversity

We provide our team with best:
We offer a variety of options that are designed to fit the needs of you and your family.

Accrual based PTO policy to use for vacation, personal days, wellbeing, or an illness
Stock Option grants in CAMP
Medical, Dental and Vision Coverage including pharmacy benefits, virtual doctor visits, and more
Parental leave that supports our team mem