- Creates a welcoming and professional environment for our patients and visitors by demonstrating exceptional customer service based upon expected service behaviors.
- Proactively manages needs of patients and visitors in our waiting areas, seeking opportunities to react with patients by actively greeting patients and resolving patient issues.
- Performs patient registration, pre-visit, insurance verification, scheduling, arrival desk and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience.
- Follows standards and guidelines for telephone etiquette and service when interacting with patients over the phone.
- Performs point of service activities: visit preparation, co-pay collection, patient tracking and record tracking ensuring accuracy and an outstanding patient experience.
- Recruits, enrolls, and educates patients on NG Patient Portal impacting utilization rates and enhancing the patient experience.
- Encourages patient utilization of front-end technology, provides guidance, encouragement, education and hands-on training.
- Supports front-end technology utilization to promote understanding and comfort level in use by caregivers and providers.
- Processes the workflow for the day
- Supports and participates in process improvement efforts
- Relays staff messaging
- Effectively collaborates and communicates with clinical staff, i.e. providers, nurses and other support staff
- Supports and adheres to compliance policies and procedures
- Other duties as assigned
- High School Diploma or GED required
- Minimum two years of patient registration, appointment scheduling, insurance processing or customer service/concierge experience required
- Demonstrated experience in providing exceptional customer service and conflict resolution
- Associates degree may substitute for one year of experience
- Bachelor's degree may substitute for the experience requirement
-
HFA Service Specialist II
3 weeks ago
Huntington National Bank Warren, United States· Summary: · HFA Service Specialists provides client relationship building partnerships with Advisor(s) and is responsible for the day-to-day activities and interaction between the client and Huntington, in terms of the establishment, documentation and maintenance of the relati ...
-
Store Customer Service Specialist
4 weeks ago
Sherwin-Williams Brackney, United States· This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...
-
Bilingual Customer Service Specialist
2 weeks ago
The Sherwin-Williams Company Niles, United StatesCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve a ...
-
Field Service Specialist
2 weeks ago
SMS group Inc Youngstown, United StatesJob Description · Job DescriptionSummary · The Field Service Specialist is responsible for the service and troubleshooting of SMS Technical Services equipment. Assisting the Field Service Manager and Operations Manager in developing scope of work and resource planning. They will ...
-
Infinity Enterprises Eastwood, United StatesYou will be responsible for selling the complete range of services offered by the company (parcel and partial and full loads, as well as contract logistics) in the Eastwood region · This primarily involves independently identifying potential customers in the sales area and making ...
-
retail service specialist
3 days ago
O'Reilly Auto Parts New Castle, United StatesO'Reilly Automotive Wilmington Rd [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas ...
-
Retail Service Specialist
2 weeks ago
O'Reilly Auto Parts Cortland, United StatesO'Reilly Automotive - 415 S High St [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the area ...
-
Customer Service Procurement Specialist
17 hours ago
Marine & Industrial Transmissions Limited Kent, United StatesYou are here: Customer Service Procurement Specialist - · / · / · / · Customer Service Procurement Specialist · We are looking for a Customer Service Procurement Specialist to join our team in Queenborough, Kent. · Monitor stock levels and identify purchasing needs across t ...
-
Policy Owner Services Specialist
3 days ago
EPIC Brokers New Castle, United StatesROLES AND RESPONSIBILITIES: · •Receive communication from insurance companies regarding our clients' policies and respond accordingly · •Provide courtesy notifications to clients whose premium payments are late · •Assist clients with servicing of existing policies, including: o B ...
-
IT Operations Analyst
3 days ago
CooperCompanies Trumbull, United States Full timePrimarily responsible for the resolution and coordination of all Service Management tickets across assigned locations. Provides Level 1 & 2 support and liaises with specialist system support teams. Performing onsite and remote analysis, and resolution of incidents for internal cu ...
-
Medical Assistant
2 weeks ago
Yale New Haven Health Trumbull, United States Part timeOverview · To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and pr ...
-
Soliant Trumbull, United StatesMinimum 1+ years special education experience required. · SPED: Special Education Teacher Positions needed near Trumbull, CTfor School Year · As one of the nation's largest healthcare staffing companies, we genuinely appreciate the opportunity to match highly qualified profession ...
-
Customer Service and Stock Specialist
3 days ago
Aldi Inc. Canfield, United StatesAs a Store Associate, youll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. Youll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. ...
-
Respiratory Therapist RRT
2 weeks ago
Hartford HealthCare Careers Trumbull, United States Permanent, Full timeDescription · Job Schedule: Full Time · Standard Hours: 40 · Job Shift: Shift 2 · Shift Details: 8/12hrs Day/EvesEvery other weekendEvery other holiday · Start here and work where every moment matters. · Every day, over 30,000 Hartford HealthCare colleagues come to work with o ...
-
Policy Owner Services Specialist
3 days ago
EPIC Brokers New Castle, United StatesROLES AND RESPONSIBILITIES: · •Receive communication from insurance companies regarding our clients' policies and respond accordingly · •Provide courtesy notifications to clients whose premium payments are late · •Assist clients with servicing of existing policies, including: ...
-
Customer Services Specialist
2 weeks ago
AlienVault Youngstown, United StatesJob Overview Job Description:LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?A job with AT&T as a Customer Services Specialist can provide you with exactly thatTake advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary, company p ...
-
Patient Service Specialist
3 weeks ago
Meridian HealthCare Youngstown, United StatesMeridian Healthcare is looking to hire an energetic, detail oriented full-time Patient Service Specialist / Medical Assistant to work in our Primary Care office in Youngstown, OH This is a blended role supporting the front and back office. · ABOUT MERIDIAN HEALTHCARE · Since 19 ...
-
Caregiver
3 weeks ago
Family And Friends Home Care Warren, United StatesPlace of Employment: · Family & Friends Homecare, LLP and Residents of FFHC assigned clients · Accountability: · Under the direction of FFHC Health Care Specialist (LPN) & Sr Health · Care Specialist (RN) · Summary: · This caregiver position aids in daily living and personal care ...
-
Accounts Receivable Collections Specialist
1 week ago
Creative Financial Staffing (CFS) Trumbull, United StatesJob Description · Job DescriptionAccounts Receivable/Collections Specialist · Our client is seeking a highly motivated and detail-oriented individually to join their team as an Accounts Receivable/Collections Specialist. This person will play a crucial role in managing the compan ...
-
Sales Support Specialist
2 weeks ago
Platt Insurance Group Warren, United StatesJob Description · Job DescriptionThe Sales Support Specialist will provide front line customer service to all Platt Insurance clients as well as coordinate a variety of office management functions. Proactively work with the team to relentlessly support the Account Managers and ov ...
Patient Service Specialist - Warren, United States - Meridian HealthCare
Description
Job Description
Job DescriptionMeridian Healthcare is looking to bring on an enthusiastic and detail-oriented Patient Service Specialist that will provide support to our Medical office in Trumbull County, Ohio. Part-time or full-time opportunities are available, and will work an early-morning schedule.
ABOUT MERIDIAN HEALTHCARE
Meridian HealthCare is a nonprofit 501(c)(3), integrated behavioral and primary healthcare organization with 50 years of high-quality service delivery in the Mahoning Valley.
Since 1974, Meridian's mission has been to eliminate addiction by working with individuals and their families through recognition, prevention, consultation, healthcare, communication, support, and treatment, utilizing a person-centered approach that respects the dignity of every individual.
In addition to offering a comprehensive approach to addiction (that includes prevention, treatment, recovery support, housing, criminal justice services and much more), we are also a trusted source for primary care, mental health services, chiropractic care and acupuncture.
At Meridian, we provide a culture that centers around putting the patient first, working together as a team, and being financially responsible. We provide excellent benefits giving you a great work/life balance including a flexible schedule. In addition to great pay and benefits, we strive to create a supportive and innovative environment for our employees to work in
A DAY IN THE LIFE OF A PATIENT SERVICE SPECIALIST
QUALIFICATIONS FOR A PATIENT SERVICE SPECIALIST
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this job and our team, please fill out our initial 3-minute, mobile friendly application. We look forward to meeting you
Job Posted by ApplicantPro
