Assistant Area Director Springfield - Mass Rehabilitation Commission

Mass Rehabilitation Commission

Verified Company

Springfield, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The Massachusetts Rehabilitation Commission (MRC) is seeking an Assistant Area Director.

Reporting to the Area Director, you will assist with the oversight, management, and supervision of the Area Office Team, which includes Vocational and Careers Counselors, Administrative Staff, and Supervisors.

You will collaborate with the Area Director to evaluate the needs of the Area office unit and ensure that staff have access to professional development and supervision.

You will be instrumental in integrating data as a management and communication tool to drive a culture change that advances the consumer experience.

Partnering with the Area Director, you will provide coverage for the office in their absence and liaise with agency personnel and external shareholders working with Vocational Rehabilitation (VR) and Community Living programs through collaboration and building nurturing environments.

Empathy, leadership, flexibility, partnership, advocacy, and excellent communication skills are the traits of a successful Assistant Area Director.

MRC is a learning and participatory performance culture with an emphasis on high-performance teams, individual performance/contribution/impact, and engaging in activities to promote and support a program/division/agency (e.g., committee membership, Roadmap workgroup membership, presenting at Town Halls, achieving learning and performance goals).

In addition, MRC is an agency committed to diversity, equity, inclusion, and racial equity, as well as innovation, transformation, and change, creating a culture of agility, excellence, and belonging.

Duties and Responsibilities (these duties are a general summary and not all-inclusive):

Assist the Director in developing and implementing the area office's goals and objectives.
Monitor the implementation and compliance of the Area Office's operational policies, procedures/best practices, and guidelines.
Create, monitor, and analyze key metrics for the area office's daytoday and longterm operations performance.
Work with relevant stakeholders to compile and analyze data for efficient programmatic and organizational decisions.
Assist with leading, managing, and inspiring all personnel within the Area Office to ensure an efficient, productive, and collaborative team willing to take on new challenges and identify solutions while maximizing their technological and clinical skills.
Oversee Area Office staff hiring, onboarding, training, and performance evaluations.
Provide ongoing team, program, and project management support, including advising or overseeing aspects of the Area Office's budget and funding.
Provide risk and quality assurance checks for all decisions and actions and advise implementing recommendations from agency consultants, senior leadership, and the Area Director regarding Vocational Rehabilitation services.
Serve as the Area Office liaison to create collaborative and effective relationships, including consumers, community providers, families, school representatives, advocacy organizations, and other state partners.
Participate in statewide initiatives and workgroups.
Assist in ongoing staff development and training and ensure area office compliance with the EPRS system.
Other duties, as assigned.

Preferred Qualifications:

Experience in designing and implementing program and service provision processes for consumers with disabilities is required.
Knowledge of all IE programs and policies, including Vocational Rehabilitation, Supported Living, Home Care Assistance Program (HCAP), Statewide Head Injury Program (SHIP), and Chapter 68
Proficiency with the principles and practices of case management and eligibility determination.
Knowledge of clinical/programmatic needs of people with disabilities.
Proficiency in disability policy, programs, and service provision policies and procedures.
Proficient with Rehabilitation Services Administration compliance policy and requirements.
Knowledge of Title VII of the Rehabilitation Act.
Experience in diversity, equity, inclusion, and racial equity.
Knowledge and experience in leading diverse, highperformance teams.
Experience with budget development and management, financial management, expenditure control, and purchase of service contract policies.
Knowledge of computer hardware/software and networks, including, but not limited to, Microsoft Office products, computers, phones, faxes, etc.
Ability to analyze large data sets and utilize data to implement change.
Ability to anticipate problems and take appropriate action, mediate conflicts, coordinate competing interests, work under time constraints, and build consensus. Ability to set vision and priorities for the Area Office and execute Unit goals
Ability to communicate articulately and clearly in writing and orally to various MRC's internal and external stakeholders.
Ability to coordinate and direct project management activities.

**About the Massachusetts R