Unit Service Associate - Boston, United States - Massachusetts General Hospital(MGH)

Massachusetts General Hospital(MGH)

Verified Company

Boston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Unit Service Associate

Description - External

Responsible for a variety of tasks to maintain the cleanliness and orderliness of assigned unit and to support fellow USAs in doing so.

Other responsibilities may include but are not limited to:

coaching and mentoring fellow USAs, assisting to facilitate patient throughput, supporting hospital strategic initiatives, providing customer service, and daily maintenance of unit supplies and equipment.

Maintains a clean and orderly appearance of unit, as assigned.

Responsibilities may include but are not limited to:

cleaning unit-based equipment, furniture, floors, walls, bathrooms, med rooms/alcoves, nourishment stations, utility rooms, sleep rooms, conference rooms, staff and visitor lounges; replacing cubicle curtains, emptying linen hampers, defrosting refrigerators, preparing and disposing of hazardous waste boxes.

1.1 Manages discharge cleaning of patient rooms as assigned.

1.2 Manages daily cleaning of occupied patient rooms as assigned.

1.3 In addition to patient rooms, manages cleanliness of all ancillary spaces on the unit, including but not limited to items listed in section 1.

1.4 Enhances the patient experience through excellent customer service.

1.5 Manages supply inventory on unit as assigned, which can include bedside medical supplies, linen, and personal toiletries.

1.6 Transports supplies, equipment, beds, specimens, patient valuables, carts, patients. Performs other errands as assigned.

1.7 Performs other duties as assigned.

1.8 Maintain kitchenettes in each bay area of the unit daily, stock refrigerators as needed and replenish snack supplies for patients throughout the day.

1.9 In collaboration with manager, identifies and meets learning needs.

1.10 Completes annual retraining requirements and remains compliant with annual screenings and vaccinations

1.12 Assesses patient rooms for readiness for admission, e.g. equipment, damage, deferred maintenance.

1.13 Welcomes and supports coworkers who are new to the unit.

1.14 Supports and participates in strategic initiatives of the department and hospital.

Maintains professional appearance while wearing hospital-issued uniform

Qualifications - External
Ability to read, speak and follow oral and written instructions in English. Good communication and conflict resolution skills. Ability to work independently with mínimal supervision. Knowledge of Voalte and ability to send and receive text as a means of communicating throughout shift. Basic computer skills.

Ability to stand and walk for extended periods of time. Ability to push, pull and move items weighing up to 75 pounds. Ability to lift items weighing approximately 30 pounds.

EEO Statement

Internal Description

Description - Internal

Responsible for a variety of tasks to maintain the cleanliness and orderliness of assigned unit and to support fellow USAs in doing so.

Other responsibilities may include but are not limited to:

Maintains a clean and orderly appearance of unit, as assigned.

Responsibilities may include but are not limited to:

1.1 Manages discharge cleaning of patient rooms as assigned.

1.2 Manages daily cleaning of occupied patient rooms as assigned.

1.3 In addition to patient rooms, manages cleanliness of all ancillary spaces on the unit, including but not limited to items listed in section 1.

1.8 Maintain kitchenettes in each bay area of the unit daily, stock refrigerators as needed and replenish snack supplies for patients throughout the day.