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    Customer Service Representative - Monroe, United States - Sam's Club

    Sam's Club
    Sam's Club Monroe, United States

    3 weeks ago

    Sam's Club background
    Description

    Job Summary:
    Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products.


    Responsibilities:

    • Provide information to customers on products and services.
    • Handle returns, exchanges, and complaints efficiently.
    • Manage customer transactions and maintain accurate records.
    • Assist in membership sales and renewal processes.
    • Ensure customer satisfaction and provide professional customer support.

    Qualifications:

    • Strong communication and interpersonal skills.
    • Experience in customer service or retail preferred.
    • Knowledge of store products and policies.
    • High school diploma or equivalent.
    • Ability to handle stressful situations professionally.
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