- Provide security, emergency, and first aid assistance
- Implement, as directed by the Security Manager, all policies and programs related to Security Services
- Guide and support all leaders and colleagues with respect to safety & security procedures
- Educate all new Fairmont colleagues on safety & security
- Assist in the training of all new security officers
- Create and maintain proper documentation on any incidents reported by guests or colleagues
- Ensure adherence to Lost & Found procedures including accepting items with proper documentation, assisting colleagues & guests with inquiries, maintaining accurate logs and following retention guidelines.
- Investigate and follow up on any reports made by guests or colleagues
- Review the business continuity plan with the security manager and ensure that all updates are communicated to colleagues, and that all necessary training is provided
- Conduct lock interrogations and assist Engineering Department with lock repairs
- Conduct foot and vehicle patrols
- Conduct health screenings on colleagues and vendors in accordance with company and government guidelines.
- Organize time so all side work is completed according to shift demand
- Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
- Focus attention on guest needs, remaining calm and courteous at all times
- Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures
- Security, law enforcement, and/or loss prevention experience is an asset
- Must be able to speak, read, write and understand the English language.
- Requires good communication skills, both verbal and written.
- Must be able to read and write to facilitate the communication process.
- Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
- State of Hawaii Guard Card
- CPR/First Aid Certification
- TIPS Certification
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Security Officer - Wailea-Makena, United States - FAIRMONT
Description
Job DescriptionJob Title: Security Officer | Full-time
Hourly Rate: $26.96
We push ourselves every day to always be better and leave the world a better place. Ensuring the safety and wellbeing of our Colleagues, Guests and Visitors is an integral part of our operations. As a Security Officer, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.
What you will be doing:
Your experience and skills include:
Licenses or Certificates
All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
Visa Requirements: Applicants must be legally eligible to work the United States
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Join our 'ohana today: Visit our website to learn more about living and working for Fairmont Hawai'i.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
