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    Program manager - Atlanta, United States - Zelis

    Zelis
    Zelis Atlanta, United States

    4 weeks ago

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    Description
    Position Overview


    The Price Optimization Platform Consolidation Program Manager is responsible for the successful delivery of strategic projects and programs utilizing disciplined project management governance in close collaboration with leadership, cross-functional teams, and business partners across the organization.

    This position assumes end-to-end accountability for single or multiple projects and large programs consisting of multiple projects.

    The Program Manager will coordinate the work of multiple projects, maintain interlocking schedules, track task completion and status reporting.

    In this role, the Program Manager will drive all stages of the project management lifecycle facilitating collaboration and documentation between the business, product, sales, and technology teams, including, but not limited to, assisting with discovery, requirements, standard operating procedures, and necessary collaterals.

    Key Responsibilities

    Collaborate, partner, and communicate effectively with all levels of an organization, including executive leaders

    Coordinate customer calls and attend to document notes, requests, and action items

    Development and ongoing management of project plans, status, and performance metric reporting

    Set objectives, assign tasks, and agree to timetables for achieving intermediate and overall goals

    Drive initiatives focused on innovation, efficiency, controls, standard processes & cost saving opportunities

    Regularly attends, participates, and documents inter-departmental discussions and meetings

    Gather, analyze, and document business, system, operational and reporting requirements in a formalized manner

    Regularly meet with business users to ensure detailed understanding of their operational processes

    Track operational improvement initiatives to ensure financial value and/or savings are realized

    Required Qualifications

    15 + years program or large-scale project management experience

    Bachelor's Degree in Business

    Preferred Qualifications

    CAPM or PMP Certification preferred

    Healthcare, Payors, Health Insurance Industry experience

    Experience with work management tools

    Experience managing complex multi-workstream and time sensitive projects and programs

    Experience in customer/client facing roles on cross-functional projects

    Demonstrated attention to detail, commitment to continuous improvement, and focus on excellence in work product delivery

    Demonstrated ability to use quantitative data to inform decisions

    Strong interpersonal skills to effectively manage relationships with internal business customers and external clients

    Demonstrated success driving results, identifying, and solving issues, and sound decision making

    Demonstrated proficiency in analyzing business needs and creating necessary documentation and system improvements request to optimize functionality and productivity

    Adapt at identifying issues, driving to root cause and able to negotiate solutions

    Strong interpersonal skills to effectively manage relationships with internal business customers and external clients


    As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members.

    We're Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all.

    We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care.

    Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

    Commitment to Diversity, Equity, Inclusion, and Belonging
    At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations.

    We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work.

    We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

    Equal Employment Opportunity
    Zelis is proud to be an equal opportunity employer.

    All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


    We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

    Accessibility Support

    We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email


    SCAM ALERT:

    There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams.

    This site is secure, and any applications made here are with our legitimate partner. If you're contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process.

    Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.

    #J-18808-Ljbffr
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