Customer Service Representative - Riverview, United States - David Snell - State Farm Agent
Description
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customerfocused, needsbased review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Work with the agent to identify and support local community events in our market.
- Maintain a strong work ethic with a total commitment to success each and every day.
- 401K
- Salary plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within my agency
- Signing Bonus up to $1500
Requirements:
- Excellent interpersonal skills
- Excellent communication skills written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- Peopleoriented
- Organizational skills
- Selfmotivated
- Detail oriented
- Ability to multitask
- Ability to make presentations to potential customers
- Ability to explain complex financial issues in understandable terms
- Bilingual
- Spanish preferred
- Property and Casualty license (must be able to obtain)
- Position may require irregular working hours
- Must be available to work the following schedule: Mon
- Fri 8:30AM 5PM
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