Customer Service Representative I - Houston, United States - City of Houston, TX

City of Houston, TX

Verified Company

Houston, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

POSITION OVERVIEW:

APPLICATIONS ACCEPTED FROM:
All Persons Interested

-
SECTION: Collection Services

-
REPORTING LOCATION:4200 Leeland

-
WORKDAYS & HOURS:*Mon.

Fri., 8:00 a.m. 5:00 p.m.
Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
The Customer Service Representative I will need to function within both remittance and collections departments.

-
Remittance Duties:

Researches payment information and makes data entry updates. Reconciles balance sheets with various payment systems to financial reports and bank deposits. Maintains records and prepares standard accounting reports. Sorts, separates and mails correspondence. May perform other duties as assigned.

-
Collections Duties:

-
WORKING CONDITIONS
This position is physically comfortable with discretion of walking, standing, etc. Essentially normal office environment with acceptable lighting, temperature and air conditions.
-
This is a Houston Public Works Emergency Management position at the Tier III
Level.**
MINIMUM REQUIREMENTS:
EDUCATIONAL REQUIREMENTS
Requires a high school diploma or a GED.

EXPERIENCE REQUIREMENTS
Six (6) months of administrative or customer service-related experience is required.

Substitution:
An Associate's degree may be substituted for the experience requirement.

LICENSE REQUIREMENTS
None

PREFERENCES:

GENERAL INFORMATION:

SELECTION/SKILLS TESTS REQUIRED None
However, the department may administer a skill assessment evaluation.

SAFETY IMPACT POSITION No

SALARY INFORMATION

Pay Grade 13

APPLICATION PROCEDURES
If you need special services or accommodations, call TTY 7-1-1)

If you need login assistance or technical support call

EOE Equal Opportunity
Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

Agency