- Tech network skills at the CCNA and CCNP level, good knowledge of ITIL process (ideal if they hold an ITIL Certification), and data center experience at an enterprise solutions level (larger corporations are great).
- Experience working with hardware and cables (holding the switch and cables, etc),
- Physical work such as lifting heavy items, routers, cables, and being on their feet for long periods of time.
- Support Svc / Sol Operations Manager in all occurring technical topics.
- Ensure normal services are restored as quickly as possible and adverse impact on operations due to incidents in IT environment is minimized.
- Part of a 24x7x365 operations team to support the network infrastructure.
- Operate all IT services, systems and applications in the network infrastructure environment.
- Monitor all events that occur in the enterprise IT environment to allow normal operations and to detect and escalate exception conditions.
- Ensure that Configuration Items (any component that needs to be managed in order to deliver an IT Service) are identified, accounted, reported, verified and audited.
- Maintaining and administering network devices such as, MPLS routers, SDWAN routers, switches, WLCs and access points.
- Performing disaster recovery operations as required.
- Protecting data, software, and hardware by coordinating, planning and implementing in accordance with the security and compliance policies.
- Troubleshooting, diagnosing and resolving hardware, software, and other network related issues.
- Education: Bachelors degree or equivalent years of applicable experience
- Experience: 1+ years of applicable experience
- Certifications: Cisco CCNA or Equivalent
- Customer Service Skills- Ability to engage with customers, ensure their needs are met, build rapport with end customer and internal teams
- Routing Protocols: BGP, OSPF and vrf-lite
- Cisco IOS-XE and Nexus
- Ability to troubleshoot and understand basic QoS parameters
- SNMP and Netflow understanding and analysis.
- Network Management tools: Cisco Prime, ISE, Logic Monitor.
- Network Wireless Cisco Flex connect and Meraki
- Troubleshooting skills - performing tests to identify copper and fiber cabling issues, replacing bad cabling or peripherals.
- Strong Analytical and troubleshooting skills
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Network System Specialist - Fort Worth, United States - Astrix
Description
Exciting 1+ year development opportunity to work for a global leader dedicated to helping people see brilliantly. The largest device company in the world – with complementary businesses in Surgical and Vision Care.
Network Services Jr. Specialist
Shift: Mon-Fri 8Am-5PM with OT on weekends - no remote option (7:15am-7:15pm, with some weekends, and some on-call work.)
Standard Minimimum Requirements
Other Skills/certs
This job description is a complete list of all desired skills but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you
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