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Hilton Head Island

    Front Desk Agent - Hilton Head Island, United States - Marriott

    Marriott
    Marriott Hilton Head Island, United States

    4 days ago

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    Description
    Position: Guest Experience Expert at The Westin Hilton Head Island Resort & Spa
    • Additional Information: Part-Time position with up to $250 Sign-On Bonus
    • Job Category: Rooms & Guest Services Operations
    • Schedule: Part-Time
    • Located Remotely: No
    • Relocation: No
    • Position Type: Non-Management

    Position Summary: Our focus goes beyond traditional check-ins and check-outs. We aim to create a memorable and unique experience for our guests. Our Guest Experience Experts go the extra mile to provide a wide array of services that accompany guests throughout their stay. They have the autonomy to navigate their environment and address various needs. Whether it's handling operational requirements, fulfilling guest demands, compiling reports, or showcasing local attractions, these experts ensure that every transaction enriches the overall experience.

    No matter the role, certain aspects are crucial for success - maintaining a safe environment, adhering to company protocols, preserving confidentiality, safeguarding assets, upholding quality standards, and presenting oneself professionally in terms of attire, appearance, and communication. Guest Experience Experts remain active and mobile, engaging in hands-on tasks such as lifting objects weighing up to 10 pounds independently. Excelling in these responsibilities, alongside other reasonable duties as assigned, is imperative for these professionals to consistently deliver exceptional service.

    Marriott International promotes diversity and inclusivity, viewing it as a cornerstone of its recruitment strategy. The company fosters a workplace that respects all individuals, regardless of protected statuses like disability or veteran standing, in accordance with relevant legislation.

    At The Westin, we empower guests to prioritize their well-being and regain a sense of control, especially while traveling. Our goal is to establish the brand as a leader in wellness within the hospitality sector, necessitating the dedication of enthusiastic associates to breathe life into the brand's distinctive programs. We encourage our team members to embrace personal well-being practices, both at work and beyond the property. The ideal candidate for The Westin embodies passion, an active lifestyle, a commitment to well-being, optimism, and a spirit of adventure.

    Join us to:
    • Be: Your most productive self
    • Begin: Your journey with purpose
    • Belong: To an exceptional global team
    • Become: The finest version of yourself
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