- 401 (k)
- 401 (k)
- Employee assistance program
- Health savings account
- Paid time off
- Health, dental, vision, life insurance
-
Shift Leader
2 weeks ago
Firehouse Subs Cedar Park, United StatesJob Description · Job DescriptionThis Shift Leader position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.Ensure the restaurant is in full compliance to all local, s ...
-
Shift Leader
3 weeks ago
Lick Honest Ice Creams Cedar Park, United StatesJob Details · Job Location · Autry Park - CEDAR PARK, TX · Salary Range · $ $20.00 Hourly · Description · About us · We're Lick Honest Ice Creams and have been producing the finest, locally sourced, seasonally inspired ice creams in Austin since 2011We work hard and get rave ...
-
Shift Leader
2 weeks ago
Firehouse Subs Cedar Park, United StatesREPORTS TO: General Manager · POSITION SUMMARY STATEMENT: · Shift leaders partner closely with the General Manager in achieving restaurant operational goals, annual sales, and profit plan. They are responsible for the same duties as crew members, but in a leadership capacity by p ...
-
Shift Leader
1 week ago
Whitewater Express Car Wash Cedar Park, United StatesJob Description · Job Description *Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.* · Come Work Where Leaders are Grown · Join Our Team to Fast-Track Your Career · At WhiteWater Express, we're more than just a car was ...
-
Shift Leader
2 weeks ago
Vitality Bowls Cedar Park, United StatesJob Description: Lead the team, making sure food is made accurately and taken to customers in a timely manner · In charge of shifts and delegating tasks · Show exemplary knowledge of the job and excellent customer service · Deal with upset customers/problems with food in a pol ...
-
Shift Leader
1 week ago
Whitewater Express Car Wash Cedar Park, United StatesJob Description · Job Description *Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.* · Come Work Where Leaders are Grown · Join Our Team to Fast-Track Your Career · At WhiteWater Express, we're more than just a car was ...
-
Restaurant Shift Leader
2 weeks ago
MOD Super Fast Pizza, LLC Cedar Park, United StatesAt MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. · We recognize the value in second chances. Individuals with crimin ...
-
Shift Leader
1 week ago
Panda Restaurant Group Leander, United States Full timeOur Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. · Shift Leader: · As a Shift Lead for ...
-
Shift Leader
3 weeks ago
Wingstop Cedar Park, United StatesWingstop - 401 W Whitestone Blvd Ste B100 - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting po ...
-
Shift Leader
2 weeks ago
Lick Honest Ice Creams Cedar Park, United StatesJob Details · Job Location · Autry Park - CEDAR PARK, TX · Salary Range · $ $17.25 · Description · About us · We're Lick Honest Ice Creams and have been producing the finest, locally sourced, seasonally inspired ice creams in Austin since 2011We work hard and get rave review ...
-
Shift Leader
3 weeks ago
Potbelly Sandwich Shop Cedar Park, United StatesPotbelly Sandwich Shop A Frontage Rd. [Restaurant Shift Supervisor] As a Shift Leader at Potbelly Sandwich Shop, you'll: Lead a shift by managing and developing associates; Execute outstanding product quality and customer service, build sales, and control costs for each shift; Fo ...
-
Shift Leader
2 weeks ago
Einstein Bros. Bagels Cedar Park, United StatesEinstein Bros. Bagels - US - Cedar Park, TX [Shift Manager] As a Shift Leader at Einstein Bros. Bagels, you'll: Work directly with the General Managers; Train and lead the Team Members to understand the goals and expectations; Achieve daily sales goals; Maintain and promote a con ...
-
Shift Leader
3 weeks ago
Vitality Bowls Cedar Park, United StatesJob Description: Lead the team, making sure food is made accurately and taken to customers in a timely manner · In charge of shifts and delegating tasks · Show exemplary knowledge of the job and excellent customer service · Deal with upset customers/problems with food in a pol ...
-
Shift Leader
2 weeks ago
Whitewater Express Car Wash Cedar Park, United StatesJob Description · Job Description *Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.* · Come Work Where Leaders are Grown · Join Our Team to Fast-Track Your Career · At WhiteWater Express, we're more than just a car was ...
-
Shift Leader
1 day ago
Whitewater Express Car Wash Leander, United StatesJob Description · Job Description *Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.* · Come Work Where Leaders are Grown · Join Our Team to Fast-Track Your Career · At WhiteWater Express, we're more than just a car was ...
-
Shift Leader
2 weeks ago
TacoCabana Brushy Creek, United StatesJob Title: Shift Leader · Job Description: · SUMMARY: · Assist the management team in achieving restaurant operational goals, annual sales, and profit plan. Responsible for the same duties as hourly employees, but in a leadership capacity by performing some of the same duties as ...
-
Shift Leader
2 weeks ago
Taco Bell Pflugerville, United States Full timeTaco Bell - Pflugerville is looking for enthusiastic individuals to join our team in Pflugerville, TX as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Taco Bell - Pflugerville is the right ...
-
Shift Leader
1 week ago
Whitewater Express Car Wash Round Rock, United StatesJob Description · Job Description *Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.* · Come Work Where Leaders are Grown · Join Our Team to Fast-Track Your Career · At WhiteWater Express, we're more than just a car was ...
-
Shift Leader
1 week ago
Whitewater Express Car Wash Round Rock, United StatesJob Description · Job Description *Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.* · Come Work Where Leaders are Grown · Join Our Team to Fast-Track Your Career · At WhiteWater Express, we're more than just a car was ...
-
Shift Leader
2 weeks ago
Taco Bell Lakeway, United States Full timeTaco Bell-Lakeway is looking for enthusiastic individuals to join our team in Lakeway, TX as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Taco Bell-Lakeway is the right place for you.Shift ...
Shift Leader - Cedar Park, United States - Happy Tails Pet Resort
Description
Do You LOVE Pets?Come and talk to us on how we can pay you for your love for pets Great summer & student work -flexible schedules
We believe in the mission of "Pet Lovers Delighting Pet Lovers" and we demonstrate this through being Playful, Passionate, Personal and Professional.
A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail.
This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people.
You'll work in our Daycare and Boarding areas to care and ensure the safety of the guests in our facility.
Not only will you focus on handling dogs + cats all day, but on the cleanliness of the facility.Benefits includ
e:
e:
DO YOU LOVE PETS
Happy Tails is a premier pet resort in Cedar Park for pet lodging and doggy daycare. We are looking for dog and cat lovers to join our team
The role of SHIFT LEADER involves managerial support as well as customer service and pet care support.
The SHIFT LEADER will assume responsibility for the care and welfare of the guests in our facility when directed by the General and Resort Managers.
The SHIFT LEADER will also assume responsibility for staff when directed by the General and Resort Managers. The SHIFT LEADER must lead by example by demonstrating dependability, initiative, and excellent decision-making skills. Organization, attention to detail and follow up skills is critical.The SHIFT LEADER must be able to take direction well and communicate to Resort Manager as well as all other employees in a positive, effective manner.
It is essential that the SHIFT LEADER understands and employs the Happy Tails philosophy of customer and guest care in all actions.
PET RESPONSIBILITIES
In capacity of pet care or pet care support rol
e:
Ensure that each guest is treated with respect and dignity
Ensure that all guest are receiving appropriate amounts of food and water
Maintain a sanitary and healthy environment by following Happy Tails standards of cleaning and disinfecting rooms
Oversee appropriate playtime rotations and socialization engagement
Monitor guests' health by daily charting of eating and elimination habits
Monitor guests' reaction to playtimes and general demeanor by charting playtime interactions
Follow all Happy Tails standards of safety with regards to handling guests, particularly reactive guests and escape artists
Pay specific attention to run cards, (Meds, Feeding instructions, Reactivity, etc.)
Immediately alert front staff and resort manager when a guest is ill or exhibiting odd behavior - follow-up by filling out incident form and adding it into our PIMS system (Gingr)
Launder guests' sheepskin, towels, etc., as necessary
CUSTOMER RESPONSIBILITIES
In capacity of Pet Host or support rol
e:
Provide impeccable customer service.
Ensure that each customer is treated with respect and dignity
Develop and maintain strong relationships with customers
Proactively manage waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity
Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary
Help initiate "white glove" treatment to our best customers, i.e. Call best customers well before peak seasons to secure reservations before we are "sold out"
Respond promptly and troubleshoots any customer relations issues, keeping in mind both the managers' and Happy Tails philosophy.
Promptly address any uncomfortable situations with customers
Along with resort manager, develop strategies for dealing with difficult customer relation issues.
PERSONNEL MANAGEMENT
The SHIFT LEAD will support the General Manager and Resort Managers on the following duties:
Leads by example Help set standards for punctuality, thorough, professional behavior.
Help hire, train and supervise kennel technicians and supervise pet care and customer service staff
Provide support for marketing and sales projects including vet visits, pet community events, direct mail initiatives, etc.
Motivate staff by creating a positive work environment.
Support managers in continually creating improved training procedures, policy and quality development
Pro-activity provides management support in the area of grooming but ensuring groomers/bathers stay on top of upcoming PETSpa visits.
Effectively manage PETSpa daily with particular focus on busy season departure services.
Communicate important notices, meetings, etc. through verbal and/or written communication.
FINANCIAL RESPONSIBILITY
The SHIFT LEAD will support the General Manager and Resort Managers in the following areas:
Responsible for accuracy of all financial transactions.
Proactively manage occupancy and look for ways to increase occupancy via marketing, sales efforts
Keep resort manager abreast of risk log and customer issues
Ensure that daily revenue invoices are balanced and accurate
Review inventory levels and ensure that stock is being used appropriately
PROPERTY AND INVENTORY MANAGEMENT
The SHIFT LEAD focus on property and inventory management
Duties includ
e:
Ensure facility meets or exceeds Happy Tails expectations with regards to cleanliness and safety
Ensure that the property is maintained (lawn care, snow removal, tree maintenance)
Ordering when levels of inventory are low in the following areas: Pet foods, Cleaning products for kenneling and lobby areas and office supplies
Ensure all common areas in the kenneling area and the lobby are clean and free from hazards i
e:
wet floors, defecate, etc.
Alert managers of any safety or operational issues i
e:
broken guillotine doors, burnt-out lights, not enough salt for snowy areas, etc.
Communicate important notices, meetings, etc. through verbal and/or written communication.
PHYSICAL REQUIREMENTS:
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Talking and hearing to effectively convey information and understand instructions.
Ability to communicate effectively with other staff members.
OTHER REQUIREMENTS:
SHIFT LEAD must be available for overnight emergency calls
SHIFT LEAD must be proficient in all Front Desk responsibilities
SHIFT LEAD must understand trainer roles and responsibilities related to dog training
SHIFT LEAD should be available to serve as a relief for other locations as needed
SHIFT LEAD must have the ability to work 10+ hour work days which include many weekends, holidays and other peak times
REPORTS TO:
General Manager
Equal Employment Opportunity
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
