Fraud and Risk Analyst - Costa Mesa, United States - Experian

Experian

Verified Company

Costa Mesa, United States

4 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Full-time

Employee Status:
Regular

Role Type:
Hybrid

Job Posting - Salary Range: $74,190 - $128,597

Department:
Customer Service

Flexible Time Off: 15 Days

Schedule:
Full Time

Company Description:

We are thrilled to share that
FORTUNE has named Experian one of the 100 Best Companies to Work For.

In addition, for the last five years we've been name in the top
100 "World's Most Innovative Companies" by Forbes Magazine.

This position will be supporting the Experian Consumer Services (ECS) - a passionate and innovative team with a mission to provide
Financial Power to All.

Our portfolio offers credit education and identity protection solutions to consumers and helps businesses manage the impact of a data breach.

The primary focus of the Fraud & Risk Ops Analyst is to identify, recommend and implement design, processes and procedures for the reduction of fraud.

You will be investigating, processing, resolving issues regarding fraud in an accurate and efficient manner for Experian Consumer Services programs.

This will include new products/features in the financial services industry, working with risk mitigation partners, with a focus on excellence in service delivery with fraud prevention.

What you'll be doing

Drive and coordinate risk mitigation and antifraud efforts for complex programs in defined timelines to achieve specific business goals
Executes daily responsibilities associated with risk mitigation strategies and thirdparty vendor oversight for operational excellence, risk management and business goals optimization
Conduct daily control reviews of business metrics; analyze and document performance of external partners via KPIs and SLAs, to support daytoday activities, ensuring business and risk mitigation goals are met or exceeded
Data analysis, continuously reviewing and validating data and risk strategies for accuracy; articulate and document recommendations for optimization and improvement
Collaborate with crossfunctional teams to support ad hoc research, impact analysis, and validate issue remediations; key contributor on SME team for risk mitigation and fraud prevention
Develop strong, collaborative relationships with key internal and external partners to strategically develop, implement and optimize fraud operation processes, tools, and policies to achieve performance objectives while mitigating regulatory, reputational, and financial risk
Focus on continuously delivering business and operational value track, trend, analyze business metrics to drive actionable risk mitigation improvements and enhancements
Support internal and external audits and due diligence requests to ensure benefits are being delivered to our customers

Qualifications:

Progressive experience with a result oriented, growth company, in consumer financial services products
Adept in SQL, Excel, and data tables experience working with data and writing advanced queries (AWS Redshift, Python, DynamoDB experience is a plus).
Experience working with data visualization and/or business intelligence software (e.g. Tableau) a plus
BA/BS degree with a minimum 2 years of financial services, payments, financial institutions, Fintech experience with expertise in risk mitigation/fraud operations and fraud prevention
Experience in leading large, complex programs, with the ability to help oversee thirdparty partners obligations
Detail oriented, executionoriented selfstarter adept at multitasking and providing deliverables within the expected timeframe
Passion for improving quality, identifying root causes and finding the best possible solution to complex fraud problems
Experience and demonstrated track record in risk reduction/fraud operations, process optimization, and customer experience with a validated history of balancing risk/fraud and consumer experience needs
Strong documentation and organizational skills
Working knowledge of fraud prevention industry tools
High sense of urgency and ability to work well in a matrix environment
Strong communication skills, high degree of personal excellence

Additional Information:

Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.