Scheduler - Sleep Lab Center - Lockport, United States - Duly Health and Care

Duly Health and Care

Verified Company

Lockport, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

Location:
Lockport**
Hours: Full-time; Monday-Friday, 8:00-4:30pm**- Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work._

Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark_

Holistic benefits designed to help our team members flourish in all aspects of their lives, including:

Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.

- $5,250 Tuition Reimbursement per year

40 hours paid volunteer time off
A culture committed to Diversity, Equity and Inclusion (DEI) and Social Impact
Wellness program that includes complimentary subscriptions to Noom and Calm apps
12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for nonphysician team members
401(k) Match
Profitsharing program

Responsibilities:

Checkin/Greeting Patients/ Patient Scheduling
Acknowledges and welcomes patients and visitors.
Sets the tone for a positive experience
Check in and schedules appointments, following sleep scheduling protocol
Answers heavy call volumes to fulfill patient needs over the phone
Verifies patient information, while documenting in their Electronic Health Record (EPIC)
Performs all other duties/responsibilities as assigned
Reviewing schedule
Prescreen patients based on departmental protocol
Monitor schedules daily, ensuring that all open slots are filled on the same day."
Daily monitoring of patient scheduling reports
Exam Preparation
Review the Daily Appointment Report and prepare charts as appropriate.

Qualifications:
-
High school diploma or GED:

Three years of patient/client-facing experience:

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Customer Focus: Demonstrates excellence in customer service and satisfaction levels for internal and external customers.
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Integrity/Ethics: Demonstrates personal integrity, honesty, sincerity. Trusted to do the right thing.
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Personal Job Competence: Performs core responsibilities of position efficiently and effectively within parameters of organization policies, procedures and external governmental agencies.