Housing Operations Manager - Schenectady, United States - Union College

Mark Lane

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Mark Lane

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Description

Operations Manager - Office of Residential Education & Housing

Pay Status and Classification:
Non-Exempt, Regular full-time (40 hours per week)


Supervisor:
Associate Director for Housing Operations


Position Purpose:

Utilizing a team approach, exercising sound judgment, and exemplifying a positive attitude, the Operations Manager manages the day-to-day operations of the Residential Education (ResEd)& Housing Office, including Greek Leadership and Minerva Programs.

Serves as the main receptionist and interacts with students, student staff, parents, and other campus constituencies daily. Identifies and articulates student needs and collaborates with appropriate residential staff to provide an effective institutional response. Keeps sensitive information private and confidential. Supports the Associate Director of Housing Operations with all operational tasks associated with the office. Carries out the mission of Union College and the Division of Student Affairs.

This position works on site and primarily in person. Additionally, this position may involve occasional evening and weekend responsibilities.


Essential Responsibilities and Duties:

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Administration: Maintains a neat and orderly office environment, befitting a space used as a student resource center. Publishes and maintains an accurate directory of all ResEd staff. Coordinates and/or initiates calendar scheduling as requested; makes sure meeting attendees know the location or zoom link. Supports and implements logistics for ResEd programs and events (ex. catering, space reservations, set-up/tear down). Supports administrative processes such as move-in/out, residence transition periods, life & safety inspections, and roster verifications. Offers to pitch in to help colleagues during crunch times and overlapping deliverables. Provides administrative assistance (ex. calendar management, event support) to the directors, assistant vice president, and other students affairs administrators when needed or requested.
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Student Staff Supervision:Works with a designated supervisor to select, train, and supervise work 3 -15 part time student employees. Accounts for and approves student hours in designated online systems. Creates an office hour schedule and ensures student coverage.
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Project Management: Maintains a secure and accurate key system (ex. auditing, logging, ordering replacements). Connects with facilities and key shop contacts on key related items. Manages campus-wide laundry program, including audits and maintenance reports for entire residential areas. Serves as the primary point of contact for the laundry company and maintenance workers. Creates updates to existing laundry programs to ensure overall student satisfaction and reliability.
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Purchasing Support: Oversees processing payments and reconciliations. Tracks spending trends and recommendations as needed to support the budgetary health of the overall program. Supports purchasing through best practices and preferred vendors. Ensures appropriate inventory of supplies and makes orders as needed.


Qualifications:


  • Bachelor's degree and/or two to four years of administrative experience, preferably in an educational or related environment, and/or a combination of relevant education, training, certifications, and/or work experience.
  • Strong interpersonal and communication skills and ability to work independently in a fastpaced environment
  • Ability to work a flexible schedule, including nights and weekends.
  • Ability to work onsite in an office setting including ability to stand and sit for extended periods.
  • Extensive computer skills, such as working knowledge of Microsoft Office and Excel, Google Suite (Gmail, Google Calendar, and Google docs).
  • Ability to exercise exceptional judgment, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.
  • Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow staff colleagues.

Compensation

The rate for this position is $ $26.25 per hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College's good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.


We offer exceptional benefits including:

  • Generous Vacation, Sick and Personal Time
  • Winter and Summer Recess Break in Addition to Paid Holidays
  • Healthcare, Dental, and Vision Insurance _(Flexible Spending and Dependent Care Accounts)_
  • Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
  • Employee Scholarships toward Certifications, Seminars, Training and Professional

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