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Chandler

    Front Desk Manager - Chandler, United States - River Gaming Enterprises, LLC

    River Gaming Enterprises, LLC
    River Gaming Enterprises, LLC Chandler, United States

    1 week ago

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    Description

    ** Front Desk Manager (Internal and GRIC Members Only)**

    **Job Category****:** Hotel Operations **Requisition Number****:** FRONT001849 Showing 1 location **Job Details**

    **Description**

    **Salary: Depending on Experience (DO** **E)**

    This position oversees all lodging room subjects for the hotel related to front line guest service while providing either direct or consultative supervision in subject areas such as pricing, inventory, complimentary offerings, and day-to-day operations as well as performing the GILA WAY

    **Essential Duties and Responsibilities:**

    Collaborates with other management team members to ensure revenue and profitability growth for the enterprise, while executing specific job responsibilities in pursuit of those outcomes.

    Ensures full coordination between functional teams such as maintenance, housekeeping, and front desk as it relates to room availability, location and condition.

    Manages all scheduling for guest service departments including front desk, concierge, and hotel valet/bellmen.

    Works with Revenue Audit to maintain clean bank drops and accurate paperwork.

    Performs other special projects and duties as assigned.

    **Supervisory Responsibilities:**

    Directly supervises multiple staff members, and influences many others at multiple levels of the enterprise. Carries out supervisory responsibilities.

    **Skills/ Requirements**

    High School Diploma or equivalent required; Associate's degree in business/management/hospitality preferred.

    Three (3) years of hotel supervisory or management experience required.

    Must have basic computer skills with Microsoft Office Suite software.

    Must be able to work in a smoking environment and must agree to maintain a drug free workplace.

    Must pass a pre-employment drug/alcohol test and pass a full background check to be certified/licensed prior to employment.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger handle, or feel; reach with hands and arms; stoop, kneel, crouch or crawl. The employee frequently is required to stand, walk and climb or balance. The employee is occasionally required to sit, talk, and hear. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move 75 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.

    **Important Notes**

    As a condition of employment, all new hires must pass the following:

    Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.

    Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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