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Sauk Rapids

    Customer Service Support - Sauk Rapids, United States - Ichor Systems

    Ichor Systems
    Ichor Systems Sauk Rapids, United States

    6 days ago

    Default job background
    Description
    Job Description
    • Process customer inquiries and orders; answer routine inquiries, provide follow-up customer service support
    • Expedite delivery of products
    • Maintain product-specific database; documents customer calls, problems and resolutions
    • Act as liaison between manufacturing, sales and customers
    • Escalate problems to the next level
    • Work with direct supervision
    Responsibilities
    • Ability to exercise discretion and independent judgment
    • Good written and verbal communication skills
    • Basic MS Office, Outlook, Word, Excel and PowerPoint skills
    • Ability to sit for prolonged periods and occasionally walk, bend, and lift up to 25 lbs.
    Qualifications
    • Previous customer service or related work experience
    • High School Diploma or equivalent


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