Resident Tech Assistant - La Jolla, United States - Front Porch

Front Porch

Verified Company

La Jolla, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Part time

Description

~ If you've got a big heart, we want to talk to you ~_

Title:
Resident Tech Asst - Part Time

Part-Time:
Friday-Sunday

Hours: 9:30am to 6:00pm

Pay:
$21.00/hr

Benefits and Paid Time Off:
No
-
Note: Senior care facilities like ours take greater steps to ensure safety for the residents at our community. We will require all applicants to pass a comprehensive criminal background check and drug test (marijuana testing included), along with testing physical ability and TB. _

Casa de Mañana Retirement Community is all about heart. We love people who care, and we care for the people you love. Come see why the vibe at our community is unlike any place you've ever worked at.

WHO WE WANT

WHO YOU ARE
You have a positive mindset and possess a knack for making other people smile. You're adaptable, open to change, and collaborate well with others. You value human connections and take extra steps to build trust with people.

You believe that everyone deserves to be treated with dignity and respect, and display good patience for those who need more encouragement.

WHAT THE ENVIRONMENT IS LIKE
You will see the Pacific Ocean every day you drive into work. You can have lunch on a bench close to the beach. You may notice our residents warmly greeting you as they go about their day.

Summary:
Under the direction of the Executive Director, the Resident Technology Assistant is responsible for varied duties that provide ongoing technology support to residents

Projects include:

incorporate AI, set up a Computer Bulletin Board restricted to Casa residents and staff, and facilitate use of electronic & computer resources for activities offered by the Life Enhancement Coordinators.

JOB REQUIREMENTS and QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Associate degree or Certificate from an accredited vocational or technical program or equivalent combination of education and experience.
Understand and have knowledge of: Windows, Apple OS, Apple IOS, Android,
Understand have knowledge of and/or ability to quickly learn current and new hardware/software used by residents.
Team player; works well with others in a collaborative setting.
Excellent communication and customer service skills.
Strong planning, organizational skills and attention to detail.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence, ability to speak effectively before groups of residents, customers or employees of Front Porch.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.

PHYSICAL DEMANDS and WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to talk or hear
Frequently required to stand, walk, use hands to finger, handle or feel and reach with hands and arms
Occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl and taste or smell.
Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision, depth perception, and ability to adjust focus.

RESPONSIBILITIES:
Include the following. Other duties may be assigned as necessary.

Ability to explain technology in an easily understood manner in one on one, small and large group situations.
Assists residents with a diverse range of personal technologies including: computers, laptops, tablets, smartphones and printers, smart speakers and smart home devices.
Support the Resident Technology Committee as needed including with FP innovation projects, and coordinating and/or delivering resident technology training and education programs as requested.
Assists and/or trains residents with TV's, remotes, cable boxes, streaming services.
Supports and trains residents/employees with sound systems, microphones, DVD, etc.
Provides education and awareness to residents on protecting themselves from cybersecurity or telephone scams.
Makes recommendations to the Executive Director regarding needed updated or improvements to achieve resident satisfaction.