A call center agent is a person who works in a call center and is responsible for answering incoming calls, providing customer service, and handling inquiries or complaints - Cantrall, United States - NebulaWorks
Description
*✓ *Uncapped commission *✓- Flat hierarchies ✓
- Company pension scheme ✓
- Short communication channels ✓
- Internal academy
* *Great team: *Your colleagues come from over 30 different countries
* *Working hours: *Monday - Saturday between 08:00 am - 09:00 pm (5-day week)
* *Start-up: *Flat hierarchies, informal culture & short communication channels
* *Intensive training and development: *Through intensive training and an internal academy, you will always be up to date
* *Career opportunities: *Specialists and team leaders are promoted from within
* *Benefits: *Paid leave and sick pay, free bank account, job ticket subsidies
* *Health: *Private health insurance, dental insurance & access to an internal doctor
* *Perks: *Company pension scheme, free drinks, travel ticket subsidies, gifts for special occasions, discounts with over 600 partners
*✓ Your responsibilities:
- Active customer win-back in outbound calls to business customers in the mobile telecommunications sector for the largest German telecommunications provider
- CRM data maintenance
- Follow-up on calls
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