Patient Care Coordinator - San Diego, United States - Otto Bock Patient Care, LLC

Otto Bock Patient Care, LLC

Verified Company

San Diego, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Business Unit:
Otto Bock Patient Care, LLC- Location: San Diego, CA, US,

Contract Type:
regular- Scope of employment: full-time- Contact Person: Lisa Castro- Contact Information:

Job ID: 6852
Summary Statement:

Active Life specializes in Prosthetic, Orthotic and Compression solutions by treating, nurturing and transforming clients' lives, empowering them into active opportunity through our unparalleled clinical services and products.

In 2021, Active Life joined Ottobock Patient Care.

Already known for its worldwide excellence in prosthetic technology and quality patient care, This collaboration will support Active Life Orthotics and Prosthetics and Ottobock's shared vision to advance innovation, improve access to care, and most importantly deliver the best possible patient care experiences.

We are looking for a bilingual Patient Care Coordinator
in our San Diego, CA office.
We value our employees and offer generous benefits in appreciation of their hard work and dedication.

Pay Range:
$21-$23/hr DOE

Duties & Responsibilities:

Provide administrative support of the front desk by answering telephones, taking messages, routing calls or notifying appropriate individuals, printing and posting schedules, checking/sending faxes, assisting with developing/modifying patient appointments, maintaining/reconciling patient information in computer system, and performing quality control audits of records.
Assist in managing the Work in Process (WIP) daily in collaboration with the Clinicians and maintain all case documentation in OPIE in compliance with best practices established by the company.
Secure insurance authorizations for patient cases, financial responsibility and medical documentation requirements.
Maintain a clean office work environment including coordination of all office supplies.
Handle office petty cash as needed.
Perform shipping and receiving of products for device procurement and delivery as needed.
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
Create and maintain reporting as needed.
Ensure customers receive the best service possible and concerns are satisfactorily resolved.
Perform other duties as assigned.

Qualifications:

Bilingual in Spanish required.
Customer service experience preferred.
Proficient in MS Office and databases.
Outstanding communication and interpersonal skills.
Ability in critical thinking and problemsolving.
Excellent organizational skills.
High school diploma or equivalent.
Two years of office administrative experience, preferably in a medical/dental/therapy office.
Knowledge of Medicare, Medicaid preferred.

Benefits:

Medical
Vision
Dental
Health savings accounts with employer contribution
Flexible spending account options
Companypaid life insurance policy
Paid time off
Company holidays
Floating holidays
100% companypaid short & longterm disability
401k match up to 3.5%

Diversity at Ottobock:

Your future at Ottobock:

Ottobock's products and services in the areas of Prosthetics, NeuroMobility, Patient Care, Exoskeletons developed by 'SUITX by Ottobock' and Business Solutions ensure independence and quality of life when personal mobility is restricted.

With over 9,000 employees in almost 60 countries, our company is the world market leader in technical orthopedics.

Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy.

Nearest Major Market:
San Diego