ROI Manager- Health Information Management - Jacksonville
1 day ago

Job summary
The Client Services Manager is responsible for managing the daily scheduling of the ROI Specialists to ensure that the facilities have sufficient coverage. This position focuses on customer service and provides guidance and leadership for Release of Information Specialists.Responsibilities
- Escalates customer issues/concerns/problems in a pro-active and timely manner.
- Demonstrates a solid understanding of the meaningful operational metrics and utilizes this information to manage his/her book of business.
Job description
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