In Room Dining Server - Portland, United States - Westin Portland Harborview

Westin Portland Harborview

Verified Company

Portland, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary:

This is a Seasonal Temporary J1 position

The Room Service Server is responsible for taking and delivering customer's In-Room food and drink orders serve food and beverages prepare itemized checks and accept payments providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.

Responsibilities:

QUALIFICATIONS:

High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Alcohol Awareness Certification (must comply with State regulations)
Food Handlers certification (must comply with State regulations)
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Se prefiere diploma de Escuela Superior o su equivalente y / o experiência en un hotel o campo relacionado.
Certificación para manejar alimentos y Certificación para Servir alcohol (debe cumplir con requisitos del Estado)
Tiene que poder expresar claramente información e ideas.
Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente.
Tiene que poder trabajar bien bajo presión.
Tiene que poder bregar efectivamente con problemas en el trabajo incluyendo el poder anticipar evitar y resolver problemas cuando sea necesario.

JOB RESPONSIBILITIES:

Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.
Perform opening and closing side work according to Aimbridge Hospitality standards to ensure that guests are served promptly and efficiently.
Serve guests with all food and beverage requirements in a warm friendly courteous and professional manner.
Ensure that the room service area and Cafe wait station is kept clean and tidy.
Follow Aimbridge Hospitality's portion control and checking procedures precisely.
Be familiar with the operation of the P.O.S. system.
Carry out cashiering functions in closing checks and servicing the guest.
Follow all state liquor laws.
Maintain a warm friendly demeanor at all times.
Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.
Perform other tasks/jobs as assigned by the supervisor or manager.
Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.
Cumplir con los requisitos de certificación requeridos para la posición incluyendo certificado para manejar alimentos certificado para servir alcohol seguridad etc.
Llevar a cabo los deberes de abertura y cierre de acuerdo con las normas de Aimbridge Hospitaltiy para asegurar que los huéspedes sean servidos pronta y eficientemente.
Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional.
Asegurar que el área de room service y la estación de los meseros del Café se mantengan limpias y nítidas.
Seguir precisamente los procedimientos de Aimbridge Hospitality para el control de porciones y el procesado de cuentas / cheques.
Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.)
Llevar a cabo funciones de cajero para cerrar los cheques y servir al huésped.
Observar todas las leyes estatales sobre las bebidas alcohólicas.
Mantener un comportamiento caluroso y simpático en todo momento.
Asegurar que los pasillos estén libres de escombros relacionados con el servicio y que todas las bandejas de room service sean regresadas a la cocina para ser desmontadas y limpiadas.
Llevar a cabo otra tarea según asignada por el supervisor o gerente.

Property Details:

The Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly Bed. They can reenergize in our stateoftheart Westin WORKOUT Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer onsite dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.

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