System administrator for helpdesk, support, and managed services - Brant Lake South, United States - NebulaTech

NebulaTech
NebulaTech
Verified Company
Brant Lake South, United States

16 hours ago

Meredith Sinclair

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Meredith Sinclair

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Description

As a digital partner, we create innovative and secure work environments for small and medium-sized businesses in our region. Our recipe for success: team spirit, expertise, motivation, and passion. To further improve our service and establish stable structures for the successful development of our company, we are looking for a full-time (Senior) System Administrator Helpdesk and Managed Services (m/f/d) to join our team at Brant Lake South as soon as possible.

Your role in our team:

  • 1st and 2nd level support (acceptance, qualification, and processing of service cases)
  • Technical support for customers in their system environment
  • Clear explanation of technical connections
  • Management of managed services through cloud-based system management solutions
  • Provision of services via telephone, remote access, and Microsoft Teams
  • Maintenance of network documentation
  • Setup and customization in local, hybrid, and cloud system environments
  • Installation, updates, and configuration of software solutions

What we offer:

  • Exciting tasks and individual challenges
  • High standards for technical compliance and service quality
  • Motivated team with a strong sense of unity and joy in shared success
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