-
Member Service Representative/Teller
1 week ago
Ent Credit Union Colorado Springs, United States Part time** Member Service Representative/Teller - Part Time- Colorado Springs, CO** · **Job Category****:** Service Centers **Requisition Number****:** MEMBE03006 Showing 1 location **Job Details** · **Description** · Ent is Colorados largest credit union, leading a legacy of more tha ...
-
Member Service Representative/Teller
5 days ago
Ent Credit Union Colorado Springs, United States Part time** Member Service Representative/Teller - Part Time - Colorado Springs, CO** · **Job Category****:** Service Centers **Requisition Number****:** MEMBE02924 Showing 1 location **Job Details** · **Description** · Ent is Colorados largest credit union, leading a legacy of more th ...
-
Member Service Representative/Teller
1 week ago
Ent Credit Union Colorado Springs, United States Part time** Member Service Representative/Teller - Part time - Colorado Springs** · **Job Category****:** Service Centers **Requisition Number****:** MEMBE02830 Showing 1 location **Job Details** · **Description** · Ent is Colorados largest credit union, leading a legacy of more than 6 ...
-
Member Service Representative/Teller
1 week ago
Ent Credit Union Woodland Park, United States Full time** Member Service Representative/Teller - Full Time - Woodland Park, CO** · **Job Category****:** Service Centers **Requisition Number****:** MEMBE02992 Showing 1 location **Job Details** · **Description** · Ent is Colorados largest credit union, leading a legacy of more than ...
-
Customer Service Representative
1 week ago
Circle K Stores, Inc. Colorado Springs, United StatesStore : 5553 Austin Bluffs Pkwy, Colorado Springs, Colorado 80918 Availability - Shift/ Days Full time Overnight Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire t Customer Service Representative, Cus ...
-
Guest Service Representative
1 week ago
Conquer The Day LLC Colorado Springs, United States Part timeGuest Service Representative - Dry Store · Reports To: Counter Manager & General Manager · Edit Holdings, LLC dba Tide Cleaners is seeking a Guest Service Representative to join our team · We are seeking individuals that enjoy working with people and as a team to represent Tid ...
-
customer service representative
1 week ago
Family Dollar Colorado Springs, United StatesFamily Dollar S ACADEMY BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...
-
Customer Service Representative
1 week ago
Systems Integration Inc Colorado Springs, United StatesSystems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer sati ...
-
Customer Service Representative
3 weeks ago
Circle K Stores, Inc. Colorado Springs, United StatesStore : 435 W Garden Of The Gods Rd, Colorado Springs, Colorado 80907 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire t Customer Service Representative, Cus ...
-
Customer Service Representative
1 week ago
AlphaPlex Inc Colorado Springs, United States**Customer Service Representative** · Experience Required Yes Job Description Waste Connections is looking for a high energy **Customer Service Representative** to join our GROWING team in Colorado Springs, Colorado. · **PAY:** · $16.00 per hour. Plus incentive bonuses that ar ...
-
Customer Service Representative
1 week ago
Navy Times Colorado Springs, United StatesCustomer Service Representative (Loan Consultant I) At a glance Location: US-CO-Colorado Springs, CO Posted: 03/03/2022 Closing: 04/02/2022 Degree: Not Specified Type: Full-Time Experience: Not Specified Job description At Lendmark Financial Services, we believe the success of ou ...
-
Customer Service Representative
2 weeks ago
Circle K Colorado Springs, United StatesCircle K Dublin Blvd. [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel ...
-
Guest Services Representative
1 week ago
InTown Suites Colorado Springs, United StatesMake a note of the home email address and the password that you use to complete your employment application. Should we contact you for this position, you must be able to receive emails at this home email address. · Position Summary: · The Guest Services Representative will assi ...
-
Customer Service Representative
1 week ago
Bedrosians Colorado Springs, United States02-Feb-2022 to 03-Apr-2022 (PST) · Colorado Springs, CO, USA · Hourly · Full Time · *Medical, Dental, and Vision Benefits Package* · **Vision Statement for the Position** · You are the face of the company. You have the opportunity to build relationships with clients and pro ...
-
Social Service Representative
1 week ago
US Army Colorado Springs, United StatesSummary About the Position: This position is with the U.S. Army Readiness Unit, Cadre Detachment located at Fort Carson, Colorado. Responsibilities Serves as a Social Service Representative (SSR) at a Soldier Recovery Unit (SRU) in the Army Recovery Care Program (ARCP). Implement ...
-
Customer Service Representative
1 week ago
K & G Petroleum Llc Defunct Colorado Springs, United StatesJob Details · Job Location · Store #301; Interquest & Federal - CO Springs, CO · Position Type · Full-Time/Part-Time · Education Level · High School · Salary Range · $ $18.00 · Travel Percentage · None · Job Shift · Any · Job Category · Customer Service · Descriptio ...
-
Customer Service Representative
1 week ago
Performance Radiator Colorado Springs, United StatesJob Type · Full-time · Description · Performance Radiator is one of the largest independently owned automotive wholesalers in the nation. Since 1988, we have grown to twenty-nine branches located in 16 states and Canada. With over 30+ years of success in the automotive industry ...
-
customer service representative
1 week ago
Bayard | Spectrum Jobs Promo - DE Colorado Springs, United StatesPosition Type: Full Time · Location: Colorado Springs, Colorado · Date Posted: Date posted 03/29/2024 · Anticipated Close Date: :15 PM (UTC) · Areas of interest: Billing Operations, Call Center, Customer Operations · Requisition Number: · Business unit: Customer Operation ...
-
Customer Service Representative
5 days ago
Spectrum Colorado Springs, United StatesJob Description · Job DescriptionSPECTRUM is recruiting Customer Service Representatives-Billing · Start Date: Sunday June 16th, 2024 · $20.00/hour. We offer an additional shift differential of $0.75/hour for shifts starting after 11:00am {Weekend differential to be included, if ...
-
customer service representative
2 days ago
Cutter Holding Co Colorado Springs, United StatesJob Description · Job DescriptionDescription:Summary · Cutter Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional ...
Member Service Representative/Teller - Colorado Springs, United States - Ent Credit Union
Description
** Member Service Representative/Teller - Full Time - Colorado Springs**
**Job Category****:** Service Centers **Requisition Number****:** MEMBE02822 Showing 1 location **Job Details**
**Description**
Ent is Colorados largest credit union, leading a legacy of more than 60 years. Our reputation is built on trust, integrity, innovation and exceptional customer service. We recognize our employees and our members are the reason for our success. Weve been voted a 2019 Best Place to work by The Denver Business Journal and Best-In-State Credit Union by Forbes. Become part of a growing organization that values teamwork, our people, our members and the communities we serve Apply today, to advance your career and help members improve their financial quality of life. **Its an Ent thing**
The primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ents full range of products and services. This is accomplished through accurate and professional member transactions, enhanced member awareness of existing products and services, and timely product or service referrals. Additionally responsible to understand and comply with credit union policies and procedures, as well as financial regulations to include BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau).
**The Member Service Representative (Teller)** must excel in service, quality communication, product knowledge, and accuracy while meeting all service, performance and safety standards.
**The projected start date for this position would be May 17th 2021 and would require 2 weeks of paid training in either Colorado Springs or Fort Collins (hotel, millage and meals are paid).**
Providing quality member service through accurate and professional face to face member transactions to include new member account creation, account file and card file maintenance, and basic Service Center Control Manual procedures
Accountable for meeting member needs through maintaining a strong knowledge of products and services available to members, regularly providing referrals to such products and services in all areas including, but not limited to lending, investments, electronic banking, wealth management, and business banking
Responsible for complying with safety and service standards defined in the Credit Unions Policies and Procedures documents, as well as financial regulations to include, but not limited to, BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau)
Responsible for meeting job training requirements.
Responsible for maintaining a cash drawer following procedures defined in the Credit Unions Cash Control Policy
Other duties as required
**Minimum formal education required for this position:**
High School Diploma or Equivalent
**Minimum work experience:**
6+ months customer service and cash handling experience required
Sales experience preferred
**Technical or specialized knowledge/skills:**
Enthusiastic attitude regarding helping our community
Strong emphasis on member service and offering appropriate cross-sell / upsell opportunities to the member
Strong attention to detail and accuracy of all transactions is of critical importance
Professional and courteous communication skills are of critical importance
Proficient in basic math (addition, subtraction, multiplication, and division)
Comfortable handling physical money with a high level of accuracy with members directly
Exposure to Microsoft Outlook and web based transactional systems to complete day to day member requests
Able to use 10-Key by touch is preferred
**Certifications required:**
None Required
**Environmental, physical and psychological requirements:**
Must be able to sit or stand for prolonged periods of time in a climate controlled environment. Must be able to use fingers, hands, wrists for repetitive tasks such as typing, using a mouse, handling paper, currency, or coin, and operating a telephone. Demands for visual and auditory acuity are typical of an office environment. Must be able to interact via email, telephone, or in person with diplomacy, tact, and courtesy with all members under varying circumstances. Must be able to professionally address and de-escalate members in person who may be upset, discourteous, or otherwise unhappy towards the credit union. Must feel comfortable cross-selling or up-selling products to the membership based on uncovered needs. Must be able to lift up to 50 lbs. in order to transfer coin machine bags to a dolly, open Cash Dispensing Machines, open vault doors, or lift/transfer items typical to an office environment.
**S-10 $14.50 to $17.90 per hour based on experience.** This position is eligible for monthly incentives based upon sales performance.
For information on our benefits please visit:
**Skills**
**Required**
**Enthusiastic attitude** *Intermediate* **Cross-sell / upsell** *Advanced* **Member service** *Intermediate* **Attention to detail** *Advanced* **Communication skills** *Advanced* **Arithmetic** *Intermediate* **Money handling** *Intermediate* **Preferred**
**10-Key pad** *Novice* **Education**
**Required**
High School or better.
**Experience**
**Required**
**Less than 1 year:** cash handling 6+ months
**Less than 1 year:** customer service 6+ months
**Preferred**
**Less than 1 year:** Sales experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)