- Clean and organize the Key Machine Department
- Ensure all vehicles are parked and aligned per Company standards
- Maintain clear main shop waiter spots
- Ensure all electric vehicles are plugged in
- Verify correct insertion and matching of keys on the Key Machine screen
- Provide seat covers for all service cars
- Maintain key, car, and seat cover inventory
- Keep radios charged and operational
- Promptly respond to radio calls and technician requests
- Manage the correct placement of SALES vehicles
- Attend to cars with window/sunroof issues
- Support valets in fulfilling requests and pickups
- Oversee opening and closing of inventory
- Assist in clearing service drive if necessary
- Support Drivers in TOW-in Procedures
- Greet and assist team members professionally and courteously
- Answer the Phone with a friendly attitude and provide assistance
- Make copies of logs, maintain Walkie talkies, ensuring legible notes
- Open and prepare the store early in the day
- Close the store at the end of the day
- Assist in customer service and maintain cleanliness and organization of the store
- Manage the alarm and security systems
- Properly log and insert all keys into the Key Machine
- Identify and report working condition issues
- Review Logs to ensure accuracy
- Promote effective communication and teamwork
- Helping in tasks from other departments based on business needs
- High school diploma or GED
- 3+ years of experience in an Auto Dealership
- Basic computer skills
- Pleasant demeanor and friendly disposition
- Diligent and responsible approach
- Strong interpersonal and customer service abilities
- Effective written and verbal communication
- Timely management of emails and requests
- Attention to detail and organizational prowess
- Capability to delegate tasks efficiently
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Key Machine Operator- Key Shack Auto Dealership - Ontario, United States - Optima Dealer Services Inc
Description
Key Machine Operator at Optima Dealer Services Inc
Optima Dealer Services Inc is dedicated to providing top-notch consulting services and staff management to clients in the Auto Industry. The company aims to help clients achieve their business objectives and excel in customer service.
Role Purpose: A key Machine Operator plays a crucial role in overseeing the logistics, safety, and control of all auto Dealership keys and fleet. The key Machine Operation system streamlines the process of key management and vehicle tracking while ensuring optimal accountability, productivity, and security.
Key Machine Operator Duties:
Additional Responsibilities:
Requirements: