- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Commission pay
-
call Center Specialist
1 week ago
Chevrolet Dealership Folsom, United StatesChevrolet Dealership - JobID: [Call Center Representative] As a Call Center at Chevrolet, you'll: Handle incoming and outgoing phone calls and emails; Work in a call center staffed and managed by the Dealership; Prospect follow-up calls, set appointments for service, and gauge cu ...
-
call Center Specialist
6 days ago
Folsom Chevrolet Folsom, United StatesJob Description · Job DescriptionJob descriptionBusiness Development Representative · GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR CALL CENTER SPECIALISTS. · This position is responsible for assisting service customers with scheduling appointments, updates on vehicle statuses, an ...
-
Service Center Specialist-Mechanic
3 days ago
Tennant Golden Valley, United StatesService Center Specialist-Mechanic · With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our ...
-
Service Center Specialist-Reman
1 week ago
Tennant Company Golden Valley, United StatesWith more than $1 B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our custom Specialist, Mechanical, Servi ...
-
Paint Sales Associate
4 days ago
Individually Owned and Operated Ace Hardware Store Citrus Heights, United StatesAbout Miller's Ace Hardware · We are a locally owned family business where customer and community service meet. Our goal is to amaze every customer, every time and to share our success through community support and involvement. We truly believe that Miller's Ace is the place for ...
-
Service Center Specialist-Mechanic
1 week ago
Tennant Company Golden Valley, United StatesWith more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are ...
-
Horizon Technologies Fair Oaks, United StatesOur client, an academic teaching hospital, is currently seeking an ASSISTANT PHYSICIAN IN ORTHOPEDICS AND TRAUMATOLOGY (M/F/D) in the Fair Oaks area. THE OFFER: * Wide range of services with focuses on foot, shoulder, and spinal surgery, endoprosthetics, and trauma surgery * Cert ...
-
Employee (m/f/d) Shared Delivery Center
2 weeks ago
Titan Industries North Fair Oaks, CA, United States FreelanceAre you interested in diving into an exciting and diverse industry? Then join us in North Fair Oaks, CA and be inspired by the variety of our questions - and make a difference with us. With your successfully completed vocational training, you have already laid the foundation for ...
-
Senior Physician
1 week ago
Horizon Technologies Fair Oaks, United StatesA primary care provider in Bavaria is currently seeking a full-time or part-time senior physician (m/f) for the department of pediatrics and adolescent medicine. Our client is a publicly owned hospital company with three locations and a total of beds. The pediatric and adolescen ...
-
Assistant doctor
1 week ago
Velocity Enterprises Granite Bay, United StatesAssistant Physician / Specialist (m/f/d) for Neurology Department The Neurology Department at the University Medical Center Göttingen is currently seeking an Assistant Physician / Specialist (m/f/d) to join our team. This position is initially limited to 1 year with the possibili ...
-
Financial/Payroll Accountant
1 week ago
FusionWorks California Junction, United StatesWhether it's data centers, commercial buildings, or tunnel supply systems, they all rely on WEISS Raised Floor Systems GmbH - because we combine Swabian precision craftsmanship and ingenuity with markets from Europe to East Asia. And all of this is done from our idyllic headquart ...
-
Radiology Authorization Specialist
1 day ago
Dignity Health Medical Group Rancho Cordova, United States**Overview** · Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation ...
-
Perinatal Safety Specialist Rn
1 week ago
Mercy San Juan Medical Center Carmichael, United States**Overview** · Dignity Health Mercy San Juan Medical Center is a 370-bed not-for-profit Level 2 Trauma Center located in Carmichael California serving the areas of north Sacramento County and south Placer County for more than 50 years. It is one of the area's largest and most com ...
-
Neonatal Nurse Practitioner
4 days ago
Mercy San Juan Medical Center Carmichael, United States**Overview** · Dignity Health Mercy San Juan Medical Center is a 370-bed not-for-profit Level 2 Trauma Center located in Carmichael, California, serving the areas of north Sacramento County and south Placer County for more than 50 years. It is one of the area's largest and most c ...
-
Vascular Surgery Nurse Practitioner
1 day ago
Medical Clinic of Sacramento Carmichael, United States**Overview** · Mercy Medical Group (MMG), a multi-specialty group with more than 500 healthcare providers in the Sacramento region, is looking to add a Nurse Practitioner (NP) to its growing Vascular Surgery Department in Carmichael, CA. · This outpatient-focused position will se ...
-
Efill Pharmacy Tech
6 days ago
Dignity Health Medical Group Rancho Cordova, United States**Overview** · **This position is work from home **within California**, with a valid CA Pharmacy Tech certification.** · Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Hea ...
-
Director of Business Development
1 week ago
Sun Mar Healthcare Carmichael, United States**Mission Carmichael HealthCare Center** · We are a skilled nursing facility and we are looking for dynamic associates to join our clinical team and provide our guests with a care experience that will change their lives If you would like to provide a unique and memorable experien ...
-
Recreation Specialist
3 days ago
Mission Oaks Recreation and Park District Carmichael, United States**DIVISION**: Recreation** · **FSLA CLASS**: Non-Exempt** · **STATUS**:Seasonal - Remote/Hybrid** · **SALARY RANGE**:$30 hourly** · **JOB SUMMARY**: · Under the direct supervision of the Recreation Superintendent, this position performs responsible professional work providing out ...
-
Patient Registration Representative
6 days ago
Mercy Hospital Folsom Folsom, United States**Overview** · Dignity Health Mercy Hospital of Folsom is the community hospital serving the Sierra foothills communities of Folsom El Dorado Hills Granite Bay Cameron Park Shingle Springs and Rescue. With 106 licensed acute-care beds our accredited non-profit hospital has been p ...
-
Operations Manager
3 days ago
Petco Roseville, United StatesCreate a healthier, brighter future for pets, pet parents and people · If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. · Our core values capture that spirit as we wor ...
call Center Specialist - Folsom, United States - Folsom Chevrolet
Description
Job description
Business Development Representative
GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR CALL CENTER SPECIALISTS.
This position is responsible for assisting service customers with scheduling appointments, updates on vehicle statuses, and customer retention efforts. Specialists must maintain regular attendance and demonstrate exceptional phone skills. Successful candidates will be flexible, possess good organizational skills, and maintain outstanding attention to detail. Consumers services specialists must also demonstrate good time management skills, be self-motivated and possess good interpersonal skills.
Specific duties include:
· Handle inbound phone inquiries and web appointment requests from customers
· Navigate through multiple computer applications with speed and accuracy
· Maintain a high level of world class customer service/professionalism to all customers
· Recommend additional products that best suit the customer
· Accept and implement coaching and feedback in order to achieve individual and team performance goals
· Other duties as assigned
Candidate requirements:
· High school diploma or equivalent required
· Previous customer service experience required
· Call center experience highly preferred
· Excellent verbal and written communication skills
· Proficient computer abilities
In addition to a competitive hourly rate of pay, representatives may qualify for department bonus incentives.
Business Development Representative
Job Title: Business Development Representative
Reports to: BDC Manager
SUMMARY
The Business Development Representative focuses on increasing the service traffic of the dealership by receiving inbound service appointment calls and making outbound calls which produce solid and specific appointments for the service department. The BDR must be a friendly, articulate, enthusiastic, and self-motivated team player with outstanding communication skills, a positive attitude, and an excellent work ethic.
DUTIES AND RESPONSIBILITIES
· Follow the BDC scripts and guidelines on all inbound and outbound calls
· Ensure that all calls presented are answered promptly and professionally
· Ability to work well under pressure
· Must possess strong organizational skills, time management skills, and the ability to multitask
· Acquire a complete knowledge of service information related to the makes and models of the dealership
· Develop proficiency with all features of the BDC Customer Relationship Management (CRM) software
· Ensure that all information entered into BDC software is consistent and accurate
· Maintain a current knowledge of coupons, direct mail pieces, and recall information
· Develop a thorough understanding of and demonstrating adherence to the BDC and dealership policies and procedures
· Consistently maintain daily, weekly, and monthly goals which correspond to the objectives of the dealer and your individual performance
· Ensure that all outbound calls such as – not limited to – No Show, Confirmation, Marketing, Follow Up, and Task List calls are made in a timely and effective manner
· Consistently meet the guidelines set for number of activities to be completed daily
· Ensure that the appointments are set consistent with policy/evenly distributed and and set for the appropriate times and personnel
· Demonstrate the ability to interact effectively with dealer personnel at all levels
· Maintain strict confidentiality of confidential personal information for our customers
· Perform other duties as assigned
· Maintain a professional code of conduct at all times
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Business Development Representative
Job Title: Business Development Representative
Reports to: BDC Manager
EDUCATION and/or EXPERIENCE
High school diploma or general education diploma (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Must be proficient in Microsoft Office including Outlook, Word, and Excel and possess the ability to navigate through multiple windows and multiple software applications. Knowledge of Google Docs/Drive is beneficial. Must be able to work well with customers and work well under pressure. Must possess strong organizational and time management skills. Must also possess the ability to multitask. Will be trained on dealership computer systems.
REASONING ABILITY
Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form. The individual must be able to deal with problems involving several concrete variables in standardized situations.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual will work at a desk in an office setting for most of the shift. S/he will spend several hours a day speaking to clients and internal staff selling, problem solving and making appointments. Professional personal appearance is required.
NOTE
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush job, or technological developments).
Job Type: Full-time
Salary: $ $18.00 per hour
Expected hours: 40 per week
Benefits:
Supplemental pay types:
Work Location: In person