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Weston

    Program Coordinator - Weston, United States - WV Department of Health Facilities

    WV Department of Health Facilities
    WV Department of Health Facilities Weston, United States

    3 weeks ago

    Default job background
    Description
    We are seeking a highly organized and motivated Program Coordinator to join our team at William R. Sharpe Jr. Hospital in Weston, WV.

    *General Description*Facilitate resolution of complaints/grievances/requests for patients of the hospital and respond and provide positive reinforcement to involved staff. Document patient concerns, to include patient demographic data, synopsis of incident, action taken to resolve, and outcome, input into patient grievance log database. Compose letters or emails to patients, medical staff, leadership, ensuring accuracy according to the terms of the hospital Complaint and Grievance Policy and Chair the Patient Grievance Committee. Identify systems related problems, via patient data, and work collaboratively with Mental Health Ombudsman, treatment teams, Administrators, and staff to resolve them. Coordinate interventions/services with the Nursing and Quality Departments. Investigate patient to patient and Adult Protective Services abuse and neglect complaints utilizing interviews, video reviews and other strategies as needed. All other relevant duties as assigned. Mandatory overtime may be required.

    Applicants selected for employment must successfully complete a chemical urinalysis and breath analysis drug and alcohol screening.

    All employees are subject to alcohol and drug testing for probable cause as set forth in agency and bureau policies.

    All applicants selected must successfully complete a background check. This is a tobacco free campus.

    *Minimum Qualifications**Education*: Bachelor's degree from an accredited college or university.

    *Experience*: Two (2) years of full-time or equivalent part-time experience in the program area or related field.


    Job Type:
    Full-time


    Pay:
    $44, $74,750.00 per year


    Benefits:

    • 401(k)
    • Dental insurance
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Loan forgiveness
    • Paid time off
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Education:

    • Bachelor's (Required)

    Experience:
    * related: 2 years (Required)


    Work Location:
    In person
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