Regional Manager - Sarasota, United States - U.S. Legal Support
Description
This is a hybrid role and requires reporting to our West Florida offices quarterly for team meetings and resource recruiting.
Essential Job Functions of the Regional Manager:
- Operational ownership of client experience and calendar coverage within the region
- Oversee Resource Assignment Analysts to provide mentorship and guidance on coverage strategy and concerns
- Partner with sales leadership and sales team on strategies for client retention and revenue opportunities
- Act as a point person for client escalations; handling from start to resolution
- Identify areas of improvement to pursue with the Regional Director
- Work with Director on process or workflow improvements
- Assist with recruiting and onboarding staff and resources
- Weekly and monthly reports
Requirements to become a Regional Manager**:
- Ability to learn and navigate multiple platforms
- Strong customer service and leadership skills
- Reliable and flexible
- Bachelor's degree or equivalent preferred but not required
Legal experience is a bonus:
- Must reside in Florida state and be willing to periodically visit our West Florida offices: Tampa, Sarasota, Fort Myers
What we Offer:
- Health Plans: Four customizable options, including vision and dental.
- FREE
Life Insurance:
Company-paid coverage.
- FREE
Disability Benefits:
Short-term and long-term disability coverage.
- PAID
- Wellness Support: Benefits for overall wellbeing and mental health.
- Flexible
PTO:
Achieve work-life balance with flexible paid time off.
Retirement Plans: 401(k) and Roth 401(k) options.
- Pet Benefits: Two plans for your pets' care.
- Employee Relief Fund: Assistance during hardships like natural disasters or health issue
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