Sexual Assault Nurse Examiner - Wooster, United States - Wooster Community Hospital

Description

Job Description

WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION

Clinical Coordinator

MAIN FUNCTION:

Assists the department manager (and assistant manager if applicable) in the shift management of the department. The Charge Nurse/Clinical Coordinator is a role model for professional behavior, clinical skills and customer service and hold staff accountable for the same. Coordinates and directs activities during the shift to meet nursing care requirements and assure effective communication during the shift and with the prior and following shifts. Manages shift resources to achieve optimal clinical and financial effectiveness. Maintains visibility and communication to staff, other departments, patients, visitors and physicians. Functions as a resource to all nursing staff members and physicians. Direct patient care is required within the Charge Nurse's scope of practice.

Provides nursing care to patients in an efficient, professional, compassionate and caring manner. Directs the activities of paraprofessional as they provide care. Responsible for implementing nursing care of assigned patients via the Nursing Process including assessment, diagnosis, planning, implementation and evaluation. Acts in compliance with hospital, Nursing Department policies/procedures and the Nurse Practice Act of the State of Ohio. Follows WCH Nursing Philosophy and practice model which are derived from the Synergy model and appropriate Service Standards as outlined in Employee Handbook.

RESPONSIBLE TO: Department Manager, and Assistant Manager as applicable

MUST HAVE REQUIREMENTS:

• Licensed in Ohio
• As of September 2012, a BSN is required for any nurse promoted to a charge nurse / clinical coordinator position.
  1. Nurses without a BSN who are currently in the role are required to enroll in a BSN program by September 2014 unless they will have 20 years or more of experience as an RN or LPN by September 2017. Nurses with more than 20 years of experience by September 2017 will be grandfathered and will not be required to complete a BSN.
• Maintain a current AHA (American Heart Association) Healthcare Provider BLS card while in this position.
• Demonstrates leadership skills / abilities
• Strong teaching and mentoring skills
• Demonstrates strong customer service skills
• Demonstrates strong written and verbal communication skills
• Demonstrates support of unit and hospital leadership
• Accepts change with a positive helpful attitude
• Demonstrates initiative and problem solving skills
• Demonstrates professional nursing practice and behaviors

PREFERRED ATTRIBUTES:

• BSN
• Clinical certification

OTHER REQUIREMENTS:

• Employees in this position may be exposed to blood, body fluids and/or airborne pathogens and are required to wear barriers
• Employees in this position must be able to push, pull, lift, carry, turn, crouch, and bend as necessary to complete nursing care tasks
• Certifications as appropriate and required by the Department such as ACLS, NRP, PALS must be obtained within 1 year and maintained while in this position
• Meets all expectations, behaviors and clinical practice implementation expectations both departmental and unit specific as outlined in the Staff Nurse job description

POSITION EXPECTATIONS: All expectations detailed below are considered ADA Essential.

Leadership

1. Functions in a professional and thoughtful manner, demonstrating:

• Decision-making and priority setting skills
• Time management and effective use of resources
• Appropriate delegation skills
• Conflict resolution skills
• Adherence to Charge RN unit responsibility list
• Professional communication that fosters a calm and orderly environment

1. Demonstrate ability to lead/direct a team of caregivers in providing care for a group of patients
2. Facilitates teamwork by adhering to Nursing Practice Model
3. Demonstrates support of employee involvement through reward and recognition activities, both formal and informal, on a hospital wide and unit level (e-mails, gain sharing, etc.). Seeks out innovative ways to recognize and encourage staff.
4. Accepts and responds to change productively, while maintaining a positive attitude
5. Role models professional nursing practice and behavior
6. Demonstrates basic ability to have and manage a crucial conversation
7. Demonstrates clinical expertise in daily patient care and role modeling for staff
8. Responds positively to change, promotes enthusiasm for change
9. Effectively monitors the implementation of the nursing process for patients on assigned unit, including appropriate delegation

Communication

As directed by the Manager / Assistant Manager

1. Communicates changes in practice, policies, procedures, expectations, performance improvement
2. Maintains awareness of verbal / non verbal communication in interactions with staff, other departments, customers, physicians, patients and families
3. Maintains patient confidentiality in all communication interactions: written, verbal, electronic and digital
4. Collaborates and communicates effectively with physicians and all members of the health care team
5. Reports critical information to physician and others as indicated
6. Properly utilizes chain of command to handle issues
7. Demonstrates ability to initiate and manage crucial conversations. Coaches staff in development of the ability to have crucial conversations.
8. Utilizes AIDET (Acknowledge, Introduce, Duration, Expectations, Thank You) strategies to foster positive communication
9. Interacts with clinical students in positive, productive manner
10. Facilitates communication between staff members and assures huddling and rounding are taking place

Customer Service

1. Displays positive attitude. Treats others with honesty and respect. Speaks positively in all customer interactions internal and external.
2. Assess customer satisfaction when rounding on patients and use appropriate chain of command for unresolved issues or problems
3. Use face to face resolutions (crucial conversations) to intervene with patients or staff in situations where customer needs have not been met to determine a positive, mutually agreeable resolution

Staff Development / Personal Growth

In conjunction with the department manager, Clinical Specialist and / or Educator:

1. Function as a preceptor, seeking learning opportunities for orientee/student. Interact with Department Manager, Clinical Educator/Instructor, to evaluate orientee/student progress toward goals, identifying additional needs.
2. Demonstrate professional development by attending conferences, participating in committees/unit projects and ongoing educational activities
3. Demonstrate professional growth by maintaining awareness of changes in nursing practice/evidenced based nursing care.
4. Assist with annual/ ongoing competency validation to assure proficiency in performing assigned tasks
5. Assesses educational needs of staff and communicate identified needs to the manager
6. Completes assigned performance evaluations within specific time limits
7. Demonstrates initiative and responsibility to develop personal, leadership and professional goals / objectives and determines methods to meet these goals and objectives
8. Accept feedback as opportunity for growth
9. Demonstrates knowledge and understanding of new policies and procedures, practices, changes in practice, and initiatives. Obtains this knowledge via staff meeting attendance, reading of communication, required hospital education, discussion with departmental leadership and peers.

Performance Improvement

In conjunction with the Unit Manager/Assistant Manager:

1. Identify processes to be improved and communicate to management team. Assists in data collection/aggregation as directed.
2. Facilitates changes in practice based upon PI data as determined by Nursing Leadership
3. Communicate PI processes, data and changes to staff
4. Participates on at least one team, project and/or committee: unit, departmental or hospital based
5. Develop and maintain awareness of DVD, CMS (Centers for Medicare Services) and other required quality and safety measures
6. Develop and maintain ongoing understanding of Nursing best practices for the types of patients for whom care is provided

Sexual Assault Nurse Examiner (SANE) Coordinator

OTHER REQUIREMENTS:

• SANE trained
• 2 years of SANE experience

PREFERED REQUIREMENTS

• SANE–A certification
• IAFN Member

Additional Position Expectations

1. Reports to and collaborates with the Emergency Department Manager
2. Participates in the hiring of SANE nurses
3. Completes and coordinates the training of newly hired SANE nurses
4. Completes the annual performance evaluation of all SANE nurses
5. Responsible for monthly SANE on-call schedule
6. Collaborates and assists the billing department in billing SANE cases
7. Acts as a liaison between the Attorney General's Office and WCH
8. Gathers and reports the program's statistics
9. Tracks and reports to the ED manager when supplies are needed
10. Coordinates SANE staff meetings
11. Continuously monitors state protocols per the Attorney General's Office to assure WCH compliance
12. Monitor protocols of the International Association of Forensic Nurses (IAFN) to assure WCH compliance
13. In collaboration with the ED manager updates WCH SANE standards of care
14. Attends community agency events to educate citizens about the program

1/20/13 Revised 7/16/20