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    Retail Manager in Training Full Time - Richmond, United States - Sun Tan City - STC Management Group, LLC

    Sun Tan City - STC Management Group, LLC
    Sun Tan City - STC Management Group, LLC Richmond, United States

    2 weeks ago

    Default job background
    Full time
    Description
    Benefits:
    • 401(k)
    • 401(k) matching
    • Bonus based on performance
    • Employee discounts
    • Flexible schedule
    • Free uniforms
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Training & development
    • Vision insurance
    • Wellness resources
    Up to $17 an hour
    Benefits/Perks
    PERSONAL & MANAGER BONUSES & FREE TANNING & SPA SERVICES
    *Special deals for friends & family members too
    • Daily Pay Option.
    • Employment growth opportunities & On-the-Job Training provided.
    • Flexible scheduling.
    • Competitive bonus plans.
    • Options for Medical, Dental, Vision, STD, LTD, Life, Critical Care & Accident Insurance, and HSA & 401K with company match.
    • Paid Time Off.
    • Employee discount on products.
    • Anniversary gifts for years of service.
    • Fun contests and incentives for performance.
    • Wellness program- limited reimbursements for approved wellness products & services.
    • Wellness focused Facebook group that runs fun wellness challenges, games, and prizes
    • Exclusive discounts at outside retailers.
    Company Overview
    • Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It's the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company employs over 2200 individuals.
    • We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.
    • Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You'll love working in a positive environment where coworkers become friends. You'll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.
    Job Summary
    The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

    Tasks & Responsibilities:
    Responsibilities and essential job functions include but are not limited to the following:
    • Monitor and manage daily operations of the salon in a fast-paced environment.
    • Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
    • Maintain a professional and impeccably clean salon environment.
    • Establishes clear goals and objectives for Team Members.
    • Provides coaching, training, and feedback to improve Team Members' daily performance.
    • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
    • Assist the Salon Director in controlling top line revenue and expenses.
    • Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
    • Ability to work nights & weekends.
    • Ability to work a 5-day workweek with approximately 35 to 45 hours per week depending on hourly or salary status.
    Experience:
    • Management and/or Sales experience required.
    • Beauty Industry and/or Customer Service experience preferred.
    • Basic Computer skills (ability to use Word, Excel, and Outlook)
    • Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
    • Knowledge of client service techniques and operational practices.
    • Problem-solving and organizational/planning skills.
    • Strong leaderships skills, with the ability to coach and mentor.
    • Team building skills.
    • Ability to prioritize and delegate.
    Physical Requirements:
    • Ability to stand and walk for long periods of time.
    • Ability to bend at the waist to clean tanning equipment.
    • Ability to lift or assist in lifting items and heavy boxes.
    • Ability to bend down to pick up trash, towels, etc. from the floors.
    • Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
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