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IT Support Specialist
5 days ago
Mode5 Trusted IT Services Norfolk, United States**IT Support Specialist** · **IT Services | Norfolk, VA | Full Time** · Job Description **Job Title:** IT Support Specialist · **Department:** Support · **Location:** Norfolk, Virginia · **Job Type:** Regular Full-Time · **Who We Are:** · Mode5 is a leading IT Managed Serv ...
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Support Specialist
1 week ago
MediaCross Norfolk, United StatesJob Description · Job DescriptionSupport Specialist · Nights and/or Weekends · Onsite | Norfolk, VA · Professionalism, excellent customer service, accuracy, and a team mentality are key for this position due to the content managed, fast-paced nature, and high visibility with the ...
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Support Specialist
2 weeks ago
MediaCross Norfolk, United StatesJob Description · Job DescriptionSupport Specialist · Nights and/or Weekends - Pre-Employment and CIVMAR Medical Processing · Onsite | Norfolk, VA · Professionalism, excellent customer service, accuracy, and a team mentality are key for this position due to the content managed, f ...
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Support Specialist
3 weeks ago
MediaCross Norfolk, United StatesJob Description · Job DescriptionSupport Specialist · Onsite | Norfolk, VA · To apply, please go to · Professionalism, excellent customer service, accuracy, and a team mentality are key for this position due to the content managed, fast-paced nature, and high visibility with th ...
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Technical Support Specialist
2 weeks ago
Apex Systems Norfolk, United StatesApex Systems has an urgent need for a Technical Support Specialist in Norfolk, VA This will be 1 year contract opportunity with a high possibility to extend further. Please see below for details. · Job Title: Technical Support Specialist · Location: Norfolk, VA · Duration: 1 yea ...
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Secret IT Support Specialist
5 days ago
Spectrum Comm Norfolk, United StatesSpectrum is seeking highly qualified IT Technical Support Specialist to support our proposal for a new program located in Norfolk, VA. · Key Roles and Responsibilities · As an IT Technical Support Specialist, you should have experience or the ability to acquire skills related t ...
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Regional Support Specialist
3 weeks ago
Anywhere Real Estate Portsmouth, United StatesThe Regional Support Specialist (RSS) provides critical administrative, operational and customer service support to our Coldwell Banker Real Estate branch offices, leaders and agents. The RSS team will work together, spending time each week across a group of offices, providing su ...
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Production Support Specialist
1 week ago
CTR Corporation Norfolk, United StatesCTR Group has been a leader in its industry for over 30 years and is rated highly on Google, Indeed and Facebook for being a great company to work for. If you enjoy being a part of a great team, Apply today and Check out our website for more information. · CTR Group is seeking ...
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M&A Support Specialist
2 days ago
Xylem I LLC Norfolk, United StatesJob Description · Job DescriptionCompany Description: · Xylem Tree Experts and Kendall Vegetation Services ("Xylem Kendall"), leaders in the vegetation management industry, are private equity backed companies on an accelerated growth trajectory backed by Sterling Investment Part ...
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Operations Support Specialist
1 day ago
Bon Secours Virginia Health System Norfolk, United States**Operations Support Specialist** · **Requisition** R113744 **Market** Norfolk, Virginia **Department** Physician Office Administration - Hampton Roads Shared Services **Shift** Days **Schedule** Full-time **Thank you for considering a career at** **Bon Secours** · 170S01 Job D ...
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Secret IT Support Specialist
3 weeks ago
Spectrum Comm Inc Norfolk, United StatesJob Description · Job DescriptionSpectrum is seeking highly qualified IT Technical Support Specialist to support our proposal for a new program located in Norfolk, VA. · Key Roles and Responsibilities · As an IT Technical Support Specialist, you should have experience or the abi ...
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Administrative Support Specialist
2 weeks ago
Solvere Technical Group Norfolk, United StatesJob Description · Job DescriptionSolvere Technical Group is looking for an Administrative Support Specialist to support the Atlantic Surface Fleet in Norfolk, Virginia. · SPECIFIC DUTIES & RESPONSIBILITIES: · Assist with tracking of FAMs, MSU's, Security Updates for the CNSL afl ...
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Support Specialist-Patient Experience
3 weeks ago
Faith Regional Health Services Norfolk, United StatesSummary: · This position is responsible for answering all incoming calls to the main hospital line, providing general information to callers, and accurately routing callers to the appropriate location. The Support Specialist will perform job functions utilizing the current telec ...
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Computer Support Specialist
2 days ago
SAIC Norfolk, United States· SAIC is currently hiring a Senior Computer User Support Specialist to help support the US Army Corps of Engineers RITS Program in Norfolk, VA. · **Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After hours support may be required on a ...
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Client Support Specialist
2 weeks ago
ADP Norfolk, United StatesADP is hiring Client Support Specialists. · * Are you ready to join a company offering career advancement opportunities throughout your career journey? · * Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, gr ...
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Client Support Specialist
4 days ago
ADP Norfolk, United StatesADP is hiring a Client Support Specialist. · * Are you ready to join a company offering career advancement opportunities throughout your career journey? · * Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, g ...
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System Support Specialist
3 weeks ago
Geodesicx Inc Chesapeake, United StatesJob Description · Job DescriptionGeodesicx, Inc. is in search of a System Support Specialist to join our team in the Norfolk, VA area. · The System Support Specialist is responsible for providing troubleshooting assistance and problem resolution for computer systems in a variety ...
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Technical Support Specialist
1 day ago
Veolia WTS Norfolk, United StatesJob Description · Job DescriptionCompany Description · Veolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world's most complex challenges related to water scarcity, quality, productivity, the environmen ...
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System Support Specialist
1 week ago
Synectic Solutions Norfolk, United StatesPrimary Functions: · Provide troubleshooting assistance and problem resolution for computer systems in a variety of environments. · Provide assistance and resolution for personal computers, mini/mainframe computers, client-servers as well Local Area Networks (LANs), Wide Area N ...
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CACI International Inc Norfolk, United States Full timeLogistics Specialist/Data Management SupportJob Category: LogisticsTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Continental US* * * As a Logistics Specialist, you'll be joining an elit ...
Customer Support Specialist - Portsmouth, United States - HubSpot
Description
**Customer Support Specialist**
**Customer Support**
**Portsmouth, NH, USA**
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Video length 0:26 customer support ????????????????????????????????????????????????????????????? HTML CSS API ?????????????????????????????????????????????????????????????? Yui Customer Support As a Customer Support Specialist, you will provide a helping hand to our Customers who are growing their business with HubSpot. Our team delivers a human and consultative support experience through creative, technical problem-solving and a thorough knowledge of how the HubSpot software works.
**In this role, you will:**
Work 100% remotely to partner with our customers and effectively resolve issues through phone (primary channel), email, and chat.
Maintain comprehensive knowledge of HubSpot to diagnose software issues, e ngaging with our product and engineering teams to solve more complex product issues
Collaborate with account managers or sales teams to identify opportunities for existing customers to use more services
Provide support & guidance to marketers, salespeople, and service professionals across our customer base that use the HubSpot software
Help customers navigate a variety of tools & features within HubSpot
Communicate thoughtful, customized solutions that help customers move forward and grow their business
Show composure, resilience, and flexibility as customer needs evolve and case volume changes.
**We are looking for people who:**
Possess technical aptitude or familiarity with software concepts
Are interested in building technical knowledge around APIs, HTML, & CSS
Have demonstrated experience in customer service and are passionate about the customer experience
Can autonomously troubleshoot and further investigate to fix a problem
Adapt quickly to changing priorities and customer needs
**As part of the application process, we ask that you complete a brief exercise outlined below. This exercise closely matches what you might do in the role and allows us to get to know you beyond just a resume:**
**Exercise:** In the space provided below, please upload a document addressing the following prompt: Workflows is one of the most popular automation tools that HubSpot offers. Workflows are a series of automated actions that trigger based on a persons behavior or contact information. Utilizing tools like workflows can help boost internal communication as well as align marketing, sales and service components for all HubSpot customers. The following Knowledge Base articles gives a breakdown of **contact based workflow types:**
In your own words (300 or less), explain to us the difference between the three contact based workflow types.
**Start from scratch**
**Center on date**
**Center on date property**
**Please upload this exercise along with your resume below.**
*We know the* *and* *can get in the way of meeting spectacular candidates, so please dont hesitate to apply wed love to hear from you.*
***Important COVID-19 Guidance (For candidates applying to roles in the United States):***
*In September 2021,*
**About HubSpot**
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers needs at any stage of growth. Were also building a company culture that empowers people to do their best work. If that sounds like something youd like to be part of, wed love to hear from you.
You can find out more about our company culture in the , which has more than 5M views, and learn about , too. Thanks to the work of every employee globally, HubSpot was named the #4 Best Place to Work on Glassdoor in 2021, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our to learn more about culture and opportunities at HubSpot.
*By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's* *explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpots use of your personal information.*
Workflows is one of the most popular automation tools that HubSpot offers. Workflows are a series of automated actions that trigger based on a persons behavior or contact information. Utilizing tools like workflows can help boost internal communication as well as align marketing, sales and service components for all HubSpot customers. The following Knowledge Base articles gives a breakdown of **contact based workflow types:** HubSpot, Inc. is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.
To assist HubSpot in its commitments and compliance with federal and state record keeping, reporting and other legal requirements, you are invited to provide the following information. In accordance with applicable law, we may also use the information in an aggregated, anonymous form to help us improve diversity at HubSpot.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or affect your candidacy in any way. Any information that you do provide will be recorded and maintained in a confidential file.
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