Brand Experience Manager - Houston, United States - Ezee Fiber

Ezee Fiber

Verified Company

Houston, United States

5 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Brand Experience Manager

As a
Brand Experience Manager for Ezee Fiber, you will play a crucial role in representing our fiber internet services and building positive brand awareness within the community.

You will be responsible for promoting our brand, engaging with potential customers, and fostering a strong connection between the community and our internet services.

This role involves both, in-person and online activities to effectively communicate the value of our offerings.

About Ezee Fiber
Established in 2021, Ezee Fiber is a rapidly growing fiber telecommunications company based in Houston.

We provide affordable and dependable multi-gig internet services to residential, business, and government customers through our cutting-edge 100 percent fiber-optic network.

Ezee Fiber is founded upon a core ethos of exceptional customer service, lightning-fast internet speeds, and transparent, straightforward pricing.

Operating a carrier-grade network across Texas, we ensure our customers are supported by local teams deeply embedded in the communities they serve.

Responsibilities
Brand Representation

Serve as the face of Ezee Fiber in the community, embodying our values and promoting a positive brand image.
Attend local events, trade shows, and community gatherings to represent the company and engage with potential customers.

Product Knowledge

Develop a deep understanding of our internet services and packages to effectively communicate features, benefits, and competitive advantages to potential customers.
Stay updated on industry trends, technology advancements, and competitors to provide accurate information to customers.

Customer Engagement

Initiate and maintain positive relationships with current and potential customers, answering inquiries and providing solutions to concerns.
Create engaging content on social media platforms to connect with the audience and generate interest in our internet services.

Promotional Activities

Plan and execute promotional events and campaigns to drive brand visibility and attract new customers.
Distribute promotional materials, samples, and branded merchandise to increase awareness and create a lasting impression.

Collaboration

Work closely with the marketing and sales teams to align strategies and ensure consistent brand messaging.
Provide feedback on customer sentiments, market trends, and competitor activities to contribute to strategic decisionmaking.

Hunter Mentality

Ability to seek and identify the key stake holders such as the HOA presidents to be able to get permission and authorization in communities to setup marketing events.
Strong sense of interpersonal skills to foster, seek and develop client relationships.
Persistent mindset to pursue the right people to secure events partnership within a community.

Qualifications

Excellent communication and interpersonal skills.
Enthusiastic and outgoing personality with a passion for building relationships.
Knowledge of internet services and technology trends.
Ability to work independently and as part of a team.
Previous experience in marketing, sales, or customer service is a plus.
Availability to work flexible hours, including evenings and weekends as needed.

Benefits

Competitive compensation package with performancebased incentives.
Opportunities for professional development and career growth within the company.
Base Pay + successbased bonuses.
Full-Time: Monday thru Friday with some weekend availability to run events.
Health, Dental and Vision insurance.
401k match.
Mileage reimbursement.
Cell phone reimbursements