Customer Service Clerk - Schaumburg, United States - Village of Schaumburg

Village of Schaumburg
Village of Schaumburg
Verified Company
Schaumburg, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Part time
Description

VILLAGE OF SCHAUMBURG
Human Resources Department

101 Schaumburg Court, Schaumburg, IL 60193


The Village of Schaumburg is a thriving community of 78,723 residents located 11 miles west of O'Hare International Airport and approximately 26 miles northwest of Chicago.

Not only is Schaumburg the twelfth-largest community in the State of Illinois, but it is also home to the second-largest concentration of retail, office, and commercial activity.

Notable village distinctions include being rated as an excellent or good place to live by 95% of respondents in the National Community Survey; having multiple highly-awarded and accredited departments; being selected as a Best-In-Class-Employer by Gallagher for midsize employers and being recognized as a Better Business Town by The Better Business Bureau of Chicago and Northern Illinois.


The village employs approximately 600 employees in 12 departments, including police, fire, engineering and public works, communications, community development, cultural services, economic development, finance, general government, human resources, information technology, and transportation.

Our employees work to serve the residents and strive to make Schaumburg the best community it can be.


NOW ACCEPTING APPLICATIONS FOR THE POSITION OF:
Customer Service Clerk (Finance) part-time


STARTING SALARY RANGE:
$ $24.32 per hour working up to 19 hours per week. Salary dependent on qualifications. The salary range for this position is $ $31.81._ _This position is represented by a union; you may refer to the AFSCME collective bargaining agreement available on our website.


JOB SUMMARY:


JOB DUTIES:


  • Coordinates the issuance, notification, and monitoring of all village licenses, which include residential and commercial rental licenses, business licenses, liquor licenses, and business registrations. Reviews documentation for completeness, and coordinates with multiple departments and outside entities to ensure compliance with code before license issuance.
  • Works in the systems to establish new accounts, maintain accurate information, process payments, reconcile batches, generate reports, attach appropriate documentation to correct accounts, and record batches of payments to the general ledger.
  • Coordinates the issuance, notification, and monitoring of real estate transfer stamps. Reviews documentation for completeness and compliance with the code before stamp issuance.
  • Processes water bill payments. Works closely with the water division to service the needs of walk-in water customers.
  • Processes all commuter parking payments and issue permits. Maintains commuter parking permit database and applies payments in all forms to the appropriate customer account and general ledger.
  • Cross-references monthly state report to identify new businesses; initiates the licensing process and initiates enforcement if compliance is not achieved.
  • Performs other duties as assigned.

QUALIFICATIONS:


  • Education equivalent to a high school diploma.
  • A minimum of one year of experience in a customer service-related field.
  • Proficiency with current computer technology, job-specific software, and customer service systems.

BENEFITS:

Part-Time employees are not eligible for benefits.


SELECTION PROCESS:

**THE
VILLAGE OF SCHAUMBURG IS AN EQUAL OPPORTUNITY EMPLOYER
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