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Beverage Server - Camp Verde, United States - Cliff Castle Casino
Description
Job Description
Job DescriptionPosition: Beverage Server
Wage: 7.00/hr. plus tips
POSITION SUMMARY: Responsible for providing exceptional beverage service to all Casino Guests in accordance with CCCH & departmental standards.
ESSENTIAL DUTIES: Specific areas of responsibility included, but not limited to:
· Take and deliver beverage orders to guests in a prompt and courteous manner while maintaining a friendly and pleasant atmosphere.
· Maintain knowledge of beverage menu, all products, and POS system.
· Continuously walk through assigned section with beverage cart offering service and upsell according to department SOP's.
· Observe alcoholic beverage service rules according to Title 4 & department standards to prevent serving minors, over-serving, or serving intoxicated guests.
· Stock, replenish and clean beverage work areas, including self-serve station and picking up glassware on casino floor.
· Balance a cash bank and keep accurate records of sales transactions for end of shift report.
· Complete opening and closing side work duties in a timely manner.
· Maintain knowledge of all CCCH & department special events and promotions.
· Perform other duties as directed.
QUALIFICATIONS:
· Education: N/A
· Work Experience:
a. Have at least 6 months' experience in a cash money-handling position.
b. Have at least 6 months' experience in beverage serving.
· Knowledge, Skills, and Abilities:
a. Be personable, outgoing and able to deliver exceptional guest service.
b. Able to plan, be well organized, and possess a good memory for guests and beverage orders.
· Professional Licenses & Certifications Requirements:
a. Have or obtain a valid Title 4 and Alcohol Awareness certification upon hire.
b. Have or obtain a valid Food Handlers certification upon hire.
· Be at least 18 years of age.
· Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.
