- Maintains and develops new and existing client relationships.
- Act as point person for all client questions and concerns and resolves complex client issues timely.
- Services all client accounts in accordance with client expectations and within firm policies and procedures.
- Works with client and internal departments to suggest changes and implement process improvements in order to meet the contractual obligations of the client.
- Maintenance of client required reporting, correspondence and documentation.
- Maintains and looks for ways to improve the flow and integrity of internal processes.
- Places priority on client retention, client satisfaction, client/firm profitability, and extended service offerings.
- Maintains thorough understanding of the creditors' rights industry, our clients' objectives and strategies.
- Confers with clients and firm representatives to resolve complaints.
- Complete all required training applicable to assigned position.
- Additional duties as requested or required.
- High School Diploma or GED required; college degree preferred
- 1 year experience working with clients or an equivalent combination of education, training, and experience.
- Proven ability to work in a team-oriented environment.
- Highly proficient in MS Office and Excel, including pivot tables, graphs, etc.
- Excellent customer service skills and problem solving abilities.
- Exceptional written and verbal communication skills.
- Excellent mathematical skills.
- Strong ability to write accurate and professional meeting minutes documenting discussion and commitments.
- Good time-management skills and ability to work under deadlines - excellent follow-up skills.
- Ability to maintain confidentiality.
- Able to type 40 WPM, with accuracy
- Skill in investigative research to resolve issues
- The ability to deal with a variety of customer issues in an appropriate and professional manner
- Ability to periodically assess customer satisfactions and maintain satisfaction level for the client
- $18.80 hr.
- Paid Time Off (PTO) - 16 days annually + 8 Company paid holidays
- Competitive benefits -- Medical, Rx, Dental, Vision, Life, and Disability Insurance after 30 days and 401(k)
- Promotional opportunities from within the firm
- Employee Perks Available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
- On site "Bistro To Go" vending and fresh foods available
- Free Parking
-
Client Services Liaison
3 weeks ago
Weltmann Lighting LLC Independence, United States$2000 retention bonus over the first year of employment. · The Client Services Liaison is responsible for managing the relationship between the business and the client by leveraging customer service skills to ensure the satisfaction of the client. · Responsibilities/Duties/Func ...
-
Customer Service Liaison
1 week ago
Staffing Solutions Enterprises Cleveland, United StatesDirect hire opportunity with our home remodeling client who believes "exceptional design transforms people's lives". Great opportunity for a creative mind to work for a company that specializes in quality custom storage solutions This small but mighty team is looking for someone ...
-
Customer Service Liaison
3 weeks ago
Staffing Solutions Enterprises Cleveland, United StatesDirect hire opportunity with our home remodeling client who believes "exceptional design transforms people's lives". Great opportunity for a creative mind to work for a company that specializes in quality custom storage solutions This small but mighty team is looking for someone ...
-
Digital Media Graphic Arts Specialist
2 weeks ago
Broadview Baptist Church Broadview, United StatesBroadview Baptist is looking for a creative, detail minded **Full Time** **Digital Media and Graphic Design Specialist** · Are you organized with the ability to multi-task in a fast paced continuously evolving environment? · If you are a talented, creative professional with exper ...
-
Lcsw/lpc/lmft/psyd/phd
1 week ago
Medlink Georgia Cleveland, United States**SUMMARY____________________________** · The Licensed Clinical Social Worker/ Professional Counselor/Psychologist is responsible for counseling clients helping them to gain access to various resources and helping clients to confront issues that are negatively affecting their way ...
-
Customer Service Employee
3 days ago
Eclipse Technologies Boston Heights, OH, United States Freelance**Your Job** · As a customer service representative, you will be the liaison between our private and business customers. You will handle customer inquiries by phone (inbound) and in writing. Additionally, you will work cross-departmentally in customer service to ensure daily cust ...
-
Hospital Liaison
5 days ago
King David Post Acute Nursing & Rehabilitation Cleveland, United StatesWe are currently seeking an experienced Hospital Liasion. · **Hospital Liasion **Requirements**: · - Implement marketing strategies and promotional activities including, but not limited to planning educational lunches in and out of the building · - Meets with key referral sources ...
-
Social Worker
5 days ago
Daughters of Miriam Center for Nursing & Rehabilitation Beachwood, United States**Daughters of Miriam (formerly Montefiore)** · **Licensed Social Worker** · **Full Time** · **Requirements for a Social Worker**: · - Seeking a Licensed Social Worker (LSW) in the State of Ohio.- Must have experience in long term care and/or the geriatric population with an emph ...
-
Industrial Hygiene Technician
2 weeks ago
Harrison Consulting Solutions Cleveland, United StatesA growing and innovative multi-disciplined engineering firm is looking to add an Industrial Hygiene Technician to their Cleveland team · Responsibilities: · Conduct asbestos, lead-based paint, and hazardous materials surveys and air monitoring services · Plan, prioritize, and org ...
-
Dispatcher
3 weeks ago
Clean Harbors Westlake, United States**HPC-Industrial in Sulphur, LA** is seeking a **Dispatcher. **This is a permanent full-time role that will support all internal and external customer requests and troubleshooting on a day-to-day basis. This is a high-volume role that will require exemplary customer service, abil ...
-
PSG Global Solutions Elyria, OH , USA, United States Full timeTo improve the patient care experience through attention to personal needs identified by the patient. To provide information and assistance to the patient and family in order to assist them in navigating through the health care environment. To facili Patient, Healthcare, Staffing ...
-
Registrar
3 weeks ago
Atlantic Health System Summit, United StatesResponsible for maintaining the patient registration process for the surgical operating rooms. Acts as a liaison between patients, families, visitors, physicians and nursing staff. Respects the patients right to privacy and maintains confidentiality in accordance to HIPAA guideli ...
-
Medical Receptionist
2 weeks ago
Advanced Dermatology, P.C. Summit, United States: · **Advanced Dermatology, P.C is seeking a Part Time Medical Receptionist/ Front Desk position to join our team in our Summit location.** · Two years of Medical Office and/or Dermatology front desk experience is preferred. · **Schedule**: · Mon-6:30a-5:30p · Tues,Wed,Thurs-6:30 ...
-
Mgr Clinic
3 weeks ago
Northwest Medical Group Portage, United StatesThe Clinic Manager provides leadership and management of the day-to-day operations of a single or group of physician practices. Responsible for staff, patient services, quality, finance and growth of the practice. · **Education**: · - High School Diploma or equivalency required. ...
-
Store Manager
2 weeks ago
Lume Cannabis CO Portage, United StatesThe Store Manager is responsible for creating a world class customer experience for every customer. The role reports to the Director of Retail Operations and works with the Assistant Store Manager and Lumenaries (budtenders) in carrying out all retail operations in the store, inc ...
-
Dental Office Manager
1 week ago
Secure Dental Portage, United StatesDental Office Manager · *** · **ABOUT SECURE DENTAL** · We are Secure Dental, a practice focused on providing advanced dental services with state of the art equipment and we are growing by the day. Our mission is to transform our patients' lifestyle through personalized and remar ...
-
Dental Office Manager
3 weeks ago
Secure Dental Portage, United States**Position Title**:Practice Manager/Administrator · **Employee Status**: Exempt (refer to FLSA requirements to ensure proper classification) · **Reports To**: _(Dr. Nazish Jafri)_ · **Job Summary**: · The Practice Administrator works closely with the doctor and staff to assure th ...
-
Hospice Registered Nurse
5 days ago
Heartland Hospice Independence, United States Full timeOur Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so ...
-
member liaison specialist
3 weeks ago
MetroHealth Independence, OH , USA, United States**Member Liaison Specialist - Skyway-Care Delivery** · **Location:** **BROOKLYN HEIGHTS** · **Biweekly Hours:** **80.00** · **Shift:** **M-F 8-5** · **The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health ...
-
hospice chaplain- prn
3 weeks ago
Suncrest Hospice Independence, OH , USA, United StatesWhy Suncrest · Suncrest Hospice is seeking a PRN Chaplain to join our team. This position will work up to 20 hours a pay period. Opportunity to move into a full time role · At Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing excepti ...
Client Services Liaison - Independence, United States - Weltman, Weinberg & Reis Co., LPA
1 week ago
Description
$2000 retention bonus over the first year of employment.
The Client Services Liaison is responsible for managing the relationship between the business and the client by leveraging customer service skills to ensure the satisfaction of the client.
Responsibilities/Duties/Functions/Tasks:
Qualifications
Benefits and Compensation
Weltman/WWR is an Equal Opportunity Employer committed to Excellence through Diversity
