Technical Service Clerk - Oakland, United States - Crimson Enterprises
Description
Are you a chocolate lover? We are looking for youRepresenting the world leader in chocolate processing technology for artisanal production, SELMI Group from Italy, we are seeking a Service Coordinator for our operations in Germany and Austria.
YOUR RESPONSIBILITIES
- Handling repair and maintenance orders and coordinating their processing
- Coordinating internal and external service technicians (scheduling, order processing, invoicing)
- Coordinating pick-ups and deliveries
- Sales and procurement of spare parts
- Managing product data in the inventory system and updating technical documents
- Calculating repair orders
- Communicating with customers in person and over the phone regarding service orders
- Coordinating with suppliers and their technical departments
- Strong knowledge gained through a relevant commercial education and work experience in the technical field is advantageous
- High customer and service orientation
- Structured work approach, self-initiative, and responsibility
- Excellent communication and teamwork skills
- Good English skills (fluent)
- Technical affinity
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