Regional Sales Coordinator - San Francisco, United States - CAI International

Description

Job Title:
Regional Sales Coordinator, US West Coast


Department:
Marketing


Reports To:
VP, Marketing Administration


Exempt/Non-Exempt:
Non-Exempt


Function:

The purpose of the Regional Sales Coordinator is to provide operational services to facilitate the equipment control, billing and customer service functions which also includes sales administration, interfacing with the client base and vendors on a timely, accurate and effective basis in a designated geographical region.

Duties and Responsibilities:

• Provide professional, responsive customer service to local and international customer requests for equipment or information.
• Process customer requests for pick up or drop off of equipment in accordance with operational procedures and business terms.
• Coordinate equipment control and damage approval activities with storage and repair depot vendors in accordance with technical and operational procedures.
• Follow up with customers and depots to ensure equipment is moving through the maintenance and repair cycle on a timely basis.
• Update container damage status in central computer system. Resolve discrepancies between EDI activity sent electronically by depot vendors and the system status.
• Reconcile vendor invoices and purchase orders for depot, survey and drayage expenses.
• Process invoices for the sale of equipment and coordinate pick up with depot and buyer.
• Assist marketing with regional customer requirements in both the leasing and selling of equipment.
• Liaise with regional offices and agents and other departments to provide internal customer service and coordinate activities.
• Perform activity and inventory reconciliations on a bimonthly basis for gate buy customers and consignment yards.
• Provide administrative support to the Regional Marketing team in a professional and responsive manner, covering a variety of duties.
• Assist in preparing container lease offers for presentation to customers.
• Provide factory and used equipment inventory by geographic location.
• Coordinate depot closure notices to customers with the legal department.
• Proactively review expiring customer contracts and provide senior management of potential financial exposure.
• Be open to shifting priorities and updates to instructions.
• Other projects as assigned.

Preferred Qualifications and Skills:

• 2+ years office experience in an administrative or operational capacity
• Container leasing or shipping industry experience preferred
• Excellent attention to details
• Excellent verbal and written communication skills
• Strong customer service skills
• Proficient in Word and basic Excel functions
• Ability to multitask and manage multiple projects while maintaining quality of performance is a must
• Ability to work collaboratively as well as individually in a fastpaced environment

This position is on a hybrid schedule with 3 days in the office, 2 days working remotely;
Tuesday and
Thursday are mandatory in-office days.

The pay range of this role is $60,000 - $65,000 per year depending on experience

• CAI International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability_.

Pay:
$60, $65,000.00 per year


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Are you aware that this position requires a hybrid schedule, with 3 days in the office and 2 days remote?
• Are you aware of the compensation for this role (60k65k annually) and are still interested?

Ability to Relocate:

• San Francisco, CA 94105: Relocate before starting work (required)

Work Location:
Hybrid remote in San Francisco, CA 94105