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    Transformation Consultant - Dallas, United States - Mphasis

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    Description
    Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back Transformation approach.

    Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers.

    Mphasis' Service Transformation approach helps 'shrink the core' through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world.

    Mphasis' core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

    Role overview
    The candidate will be responsible to drive transformational thought leadership though effective stakeholder engagements and relationship management.

    Responsible to coordinate and manage large, complex and critical organizational & business changes by applying appropriate change management tools and techniques.

    Responsible for all transformational presales support needs including but not limited to planning & executing client workshops, conducting due diligence exercise and developing relevant solution proposals in line with customer expectations.

    Verify that the project produces the required deliverables of quality, within the specified constraints of time and cost and to achieve the potential benefits defined in the business case.


    Roles and Responsibilities:
    for providing presales support to all transformational pursuits, RFPs/RFIs/RFQs, DD workshops
    across various customer groups (CTO/CXO/DMs) tech-led transformational opportunities and alliances
    Evaluate, define and quantify business challenges to drive customized solution to achieve business results
    Promote whole process design including process reengineering and data-driven business intelligence and decision making
    holistic Enterprise Automation Strategies including democratization and adoption of GenAI Technology driven solutions
    Promote research and analysis through regular connects with market analysts and research firms
    Accountability for Enterprise Automation capabilities, service offerings and program execution
    Apply change management and design thinking principles to influence transformation pursuits

    project life cycle ownership:
    successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously
    all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
    on project / operations success criteria results, metrics, test and deployment management activities
    creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
    in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
    estimates and detailed plans for all phases of the project
    status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
    interdependencies between technology, operations and business needs
    a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices
    project scope and changes and plan / replan accordingly in line with business deliverables and strategies
    and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders
    the Statement of Work and Specifications for the requested goods and services
    and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders
    track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
    and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders
    the frequency and content of status reports from the project and program team, analyze results and troubleshoot problem areas
    success criteria and disseminate them to involved parties throughout project and program life cycle
    and develop trusted adviser relationship with project and program stakeholders, sponsors and CXO level stakeholders
    mentor, motivate and supervise program team and deliver appropriate and effective communication
    that projects and programs are proceeding according to scope, schedule, budget and quality standards
    project and program issues and risks to mitigate impact to baseline
    professional development in order to keep abreast of emerging technologies, methods and best practices
    understanding of project and program management principles, methods and techniques
    success in providing on site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
    practices, templates, policies, tools, check list and partnerships to expand and mature these capabilities for the organization
    Education, Qualification and Experience
    Bachelor's Degree (Btech/BE or equivalent) with MBA/PMP certification (desired)
    22+ years of project management experience of which the last 10 + years of experience should have been exclusively across medium to large Transformational program management involving (RPA/RDA, IDP, BPM/platforms, GenAI etc) including presales support and due diligence workshops
    on experience in tracking and planning projects, working with business stakeholders within a cross-functional matrix environment, gathering requirements from the client / business and documentation and managing / driving experience across various stakeholder levels (CFO/CXO, Program Leads etc)
    ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective
    leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
    ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
    understanding of Technology strategy and business operations set up (People, Process, Technology)
    and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
    leadership, communication (written, verbal and presentation) and interpersonal skills
    decisive, with the ability to adapt to change and competing demands
    best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results
    with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
    be able to learn, understand and apply new technologies and support diverse and inclusive work environment
    influencing and gaining buy-in from executives sponsors, team members, stakeholders and peers
    Equal Employment Opportunity
    Mphasis is an equal opportunity/affirmative action employer committed to a diverse workforce.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability or genetic information, gender identity or national origin.

    #J-18808-Ljbffr


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