- Establishes and maintains critical business relationships with Piedmont co-workers, physicians and others who utilize the Epic suite of applications.
- Obtains and maintains Epic certification in assigned application module(s).
- Coordinates application/system issues list and works with the appropriate teams to resolve issues within the predetermined Service Level Agreement parameters.
- Designs, builds and validates detailed Epic configuration parameters to ensure functionality and implement approved changes to the application including modifications required to achieve desired clinical / revenue cycle workflows.
- Participates in and relays business/application functionality expertise during advanced application design sessions.
- Provides 24/7 expert level (tier III) details support of the Epic application suite within their certified area.
- May interact as the primary customer contact with Epic Systems, Inc., in order to facilitate issue resolution or the coordination of application enhancements.
- Provides onsite application training and support for Epic product go-lives/implementations.
- Provides Command Center services/support for organizational product implementations.
- Reviews and tests new builds, hot fixes or major application releases prior to implementing in the production environment.
- Documents and communicates project status team members, with department representatives; provide formal status reporting on a periodic basis to project management / leadership as requested.
- Coordinates and facilitates meetings as assigned.
- Designs and implements future-state clinical workflows by interacting with clinical department representatives to analyze needs and translate these into system design.
- Populates master tables and system files in accordance with established guidelines; following standards for naming and numbering conventions and security classifications.
- Provides detailed application testing in a structured manner and documents test results.
- Following established guidelines for system change control.
- Collaborating with Principal Trainers in the design and development of role-based training programs to support the workflows to be implemented.
- Assist the Application Training team with application training during peak demand times for these services.
- Maintains system documentation to current standards.
- Works with customer base to identify potential workflow issues and/or system enhancement needs.
- Monitors system performance and reports any potential issues with the appropriate staff.
- Presents and communicates in a professional and effective manner.
-
Northside Hospital Inc. Atlanta, United StatesOverview: · Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover a ...
-
Northside Hospital Atlanta, United StatesNorthside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possi ...
-
EPIC Application Coordinator
2 weeks ago
Piedmont Healthcare Atlanta, United StatesRESPONSIBLE FOR: · The position of Application Coordinator is responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications. This position is responsible for obtaining the appropriate Epic certification and maintaining ...
-
Sr. Application Coordinator
3 weeks ago
Grady Health System Atlanta, United StatesJOB DESCRIPTION · SUMMARY · Sr. Application Coordinators have primary responsibility for design, build, testing, validation, and ongoing support of clinical applications. They are responsible for obtaining and maintain in-depth knowledge of the software functionality, and acqu ...
-
EPIC Application Coordinator
1 week ago
Piedmont Healthcare Atlanta, United StatesRESPONSIBLE FOR: · The position of Application Coordinator is responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications. This position is responsible for obtaining the appropriate Epic certification and maintaining a ...
-
Sr. Application Coordinator
4 weeks ago
Grady Health System Atlanta, United StatesSr. Application Coordinators have primary responsibility for design, build, testing, validation, and ongoing support of clinical applications. They are responsible for obtaining and maintain in-depth knowledge of the software functionality, and acqui Application, Coordinator, Bil ...
-
EPIC Application Coordinator
2 weeks ago
Piedmont Healthcare Atlanta, United StatesJOB DESCRIPTION: EPIC Application Coordinator: Willow / Pharmacy Certification perferred · JOB PURPOSE: · The position of Application Coordinator is responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications. This p ...
-
Sr. Application Coordinator
3 weeks ago
Grady Health System Atlanta, United StatesJOB DESCRIPTION · SUMMARY · Sr. Application Coordinators have primary responsibility for design, build, testing, validation, and ongoing support of clinical applications. They are responsible for obtaining and maintain in-depth knowledge of the software functionality, and acqui ...
-
Sr. Application Coordinator
1 week ago
Grady Health System Atlanta, United Statestaleo-core- · SUMMARY · Sr. Application Coordinators have primary responsibility for design, build, testing, validation, and ongoing support of clinical applications. They are responsible for obtaining and maintain in-depth knowledge of the software functionality, and acquirin ...
-
Senior Clinical Application Coordinator
3 weeks ago
Grady Health System Atlanta, United StatesSUMMARY · Sr. Application Coordinators have primary responsibility for design, build, testing, validation, and ongoing support of clinical applications. They are responsible for obtaining and maintain in-depth knowledge of the software functionality, and acquiring knowledge of th ...
-
EPIC Application Coordinator, Orders
4 weeks ago
Piedmont Healthcare Atlanta, United StatesJOB PURPOSE: · The position of Application Coordinator is responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications. This position is responsible for obtaining the appropriate Epic certification and maintaining an i ...
-
Account Coordinator, Corporate Partnerships
3 weeks ago
Care Atlanta, United States**Work Location **:US - Atlanta, GA · **Type of Post **:Not Applicable · **Other Possible Location**: · **Funding **:APPROVED · **Expected Travel **:up to 10% · **Type of Contract**: · **Language Requirement **:English · **Application Deadline**: · **Employee Duration **:Full-Tim ...
-
Financial Training Program
2 weeks ago
Howmet Aerospace Whitehall, United StatesKey Responsibilities: · - Preparation of monthly financial forecasts and weekly forecast updates. · - Analysis of financial and operational results. · - Preparation of monthly and quarterly reporting packages for senior management. · - Month-end closing and reporting, including a ...
-
Social Services Coordinator
2 weeks ago
SKLD Whitehall Whitehall, United States: · **Position Summary**: · In keeping with our organization's goal of improving the lives of the Residents we serve, the Social Services Coordinator ensures that the medically related emotional and social needs of the Residents are met and maintained on an individual basis and i ...
-
Youth Development Professional
1 week ago
The Salvation Army Atlanta, United StatesThe Salvation Army, an internationally recognized non-profit faith-based organization, has a job opening for a Boys and Girls Club Youth Development Professional for the Boys and Girls Clubs of Greater Atlanta /Fuqua, located in Atlanta, Georgia. · Job Summary · Plans, implements ...
-
RN, Health Education/Complete Care
1 day ago
Kaiser Atlanta, United StatesJob Summary: · Kaiser Permanente nurses advance the art and science of nursing in a patient-centered healing environment through their professional practice and leadership. Kaiser Permanente nurses are guided by an integrated nursing model that places patients and families in th ...
-
Administration Operations Coordinator
3 weeks ago
Georgia Tech Atlanta, United States**About Us**: · Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with ...
-
Inpatient Case Manager
19 hours ago
Kaiser Atlanta, United StatesJob Summary: · Responsible for working collaboratively with physician partners to optimize quality and efficiency of care for hospitalized members by carrying out daily utilization and quality review, monitoring for inefficiencies and opportunities to improve care, developing a ...
-
Inpatient Case Manager
1 day ago
Kaiser Atlanta, United StatesJob Summary: · Responsible for working collaboratively with physician partners to optimize quality and efficiency of care for hospitalized members by carrying out daily utilization and quality review, monitoring for inefficiencies and opportunities to improve care, developing a ...
-
Staff Assistant
1 week ago
Howmet Aerospace Whitehall, United StatesThe Staff Assistant will be located in our Research and Development Center in Whitehall, MI. · Primary responsibilities will include: · - Communication Center lead, ensuring communications to employees and the plant are up-to-date · - Weekly distribution of department calendar · ...
EPIC Application Coordinator - Atlanta, United States - Piedmont Healthcare Corporate
Description
:JOB DESCRIPTION:
EPIC Application Coordinator:
Willow / Pharmacy Certification perferred
JOB PURPOSE:
The position of Application Coordinator is responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications.
This position is responsible for obtaining the appropriate Epic certification and maintaining an in-depth knowledge of the software functionality and acquiring knowledge of the clinical or revenue cycle workflows to be implemented on the system.
The Application Coordinator is responsible for being on-call periodically on a 24/7 basis to provide tier III level support of the Epic clinical and/or revenue cycle applications.
This position is responsible for the implementation of configuration changes to the Epic system as approved by the appropriate committee.
Jointly with each other and with the clinical / financial department representatives, they design a future-state workflow and build the system to support the new workflow.
The Application Coordinators work with each other across interdisciplinary workgroups, to accomplish these goals as a team.The Application Coordinator is a representative of the Information Services team and is responsible for establishing and maintaining critical business relationships with fellow Piedmont co-workers, physicians and all others who use or interact with the Epic application suite.
KEY RESPONSIBILITIES:
Decision Making - Able to make independent decisions of a complex nature. Scope at department and customer department level. Able to foster good decision making skills for co-workers.
Analysis and Problem Solving - Able to analyze multiple complex situations to create and implement solutions. Scope at department and customer department level.
Communication - Able to communicate complex ideas and information using a variety of media. Very good written, verbal, and presentation skills at peer, customer, and leadership level. Able to model and foster good communication skills for co-workers. Communicates Piedmont and PHC IS related information to staff.
Teamwork and Customer Service Able to effectively lead large group efforts involving people from multiple teams. Models and establishes collaborative and service oriented environment while enforcing standards of good service.
Fiscal Responsibility - Models fiscally prudent behavior and ensures adherence to budgetary policies. Manages resources within budget parameters, and able to provide input into the budgeting process.
#LI-POST #GD
Qualifications:
MINIMUM EDUCATION REQUIRED:
Bachelors degree or current clinical licensure in nursing, radiology, pharmacy, respiratory or related field is required.
In lieu of degree or clinical licensure, four (4) years of experience in business administration, information technology or science, healthcare or related field.
MINIMUM EXPERIENCE REQUIRED:
Three (3) years of healthcare or IT experience to include one (1) year of EMR (Electronic Medical Record) application experience.
(If no degree or licensure, a total of seven (7) years of experience required.)MINIMUM LICENSURE/
CERTIFICATION REQUIRED BY LAW:
None.
ADDITIONAL QUALIFICATIONS:
Current Epic certification is required.
One (1) year working directly with Epic applications in a clinical or IS field relevant to the position is preferred.
