- 20 hour/week position
- Day/Evening
- 8:00 AM -4L30 PM Every other Weekend Rotation
- Benefit eligible
- SEIU Represented Role
- 1:30 PM -10:00 PM or 3:30PM -12:00 AM
- Greets and welcomes patient in person.
- Collects demographic and insurance information.
- Checks in or interviews patient to complete appropriate paperwork.
- Directs patient to their appointment or procedure.
- Documents any issues and resolutions in electronic medical record.
- May assist in scheduling add-on appointments.
- Verifies eligibility and benefits information for payers and interprets results.
- Obtains cost information and explains information to patient if necessary.
- Obtains signatures from patients as needed.
- Collects co-pay or deductibles. Determines patient need for financial counseling and offers to explain resources available.
- May order supplies in designated work area.
- Uses resources, tools and procedures to complete accounts in assigned work queues.
- Assists patient in completion of request for information forms and submits to appropriate department.
- May gather medical record information from all departments for collection and distribution.
- May mentor new staff.
- Other duties as assigned.
- Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
- 2 to 5 years of revenue cycle experience required and
- 2 to 5 years of customer service experience required and
- 0 to 2 years of general office experience required and
- 0 to 2 years of experience using computers including an electronic medical record, Microsoft Word, Excel and Outlook required
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patient access representative - Coon Rapids, MN , USA, United States - Allina Health Systems
Description
Number of Job Openings Available:
1
Date Posted:
May 07, 2024
Department:
Revenue Cycle Management Registration Mercy
Shift:
Day/Evening (United States of America)
Shift Length:
8 hour shift
Hours Per Week:
20
Union Contract:
SEIU-4-Mercy Service Workers
Weekend Rotation:
Other
Job Summary:
Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.
Key Position Details:
Job Description:
Principle Responsibilities
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently