IT Consulting Employee' - Toad Hop, United States - Skyline Solutions
Description
About the CompanyWe are one of the leading companies specializing in secure and GDPR-compliant email encryption. Our solution combines multiple encryption technologies and applies them automatically. We call it "adaptive encryption". This enables our customers to fulfill their data protection obligations and simplify communication with external recipients.
What do we offer?
- A diverse mix of tasks, including customer-oriented and in-house technical issues, as well as active participation in our process development
- A hybrid work model without the need for external appointments
- Modern workspaces and a high openness to innovation
- Flexible working hours and a regular workplace in the center of Chemnitz
- Regular team events
What can you expect?
- You will support our customers or their IT department from order receipt, through technical preliminary discussions, to the provision and configuration of our solution
- You will gather customer requirements and implement the best possible product configuration based on their existing email infrastructure
- You will work with our product management, sales, and IT teams to continuously improve our solution and internal processes
- You will assist our support team with technical issues and special customer requests in the area of 2nd and 3rd level support
What do you need to bring?
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