- Day-to-Day Support: Provide day-to-day support to Lenovo's Consumer Retail Business, ensuring timely and accurate deliveries to strategic retail customers.
- Penalty Elimination: Implement strategies to eliminate penalties associated with delivery delays or discrepancies, ensuring compliance with retail customer requirements.
- Strategy Development: Collaborate with the Senior Manager and other stakeholders to develop strategies that support the growth and success of the Lenovo Consumer segment.
- Cross-Functional Collaboration: Work closely with cross-functional teams within Lenovo Global Logistics and Customer Fulfillment to address logistical challenges, streamline processes, and improve overall efficiency.
- Performance Monitoring: Monitor key performance indicators (KPIs) related to logistics and customer fulfillment, identifying areas for improvement and implementing corrective actions as needed.
- Data Analysis: Analyze logistics data and trends to identify opportunities for optimization and cost reduction while maintaining high service levels.
- Stakeholder Communication: Communicate effectively with internal stakeholders, including sales teams, supply chain partners, and retail customers, to ensure alignment and collaboration on logistics-related matters.
- Process Improvement: Identify opportunities to improve existing processes and implement best practices to enhance operational efficiency and customer satisfaction.
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field.
- 3+ Years previous experience in logistics, supply chain management, or retail operations preferred.
- Forecast Demand Support experience
- Strong analytical skills with the ability to interpret data and draw actionable insights.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and functions.
- Detail-oriented mindset with a focus on accuracy and quality.
- Proven ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Outlook.
- Knowledge of logistics and transportation management systems (TMS) and retail compliance requirements is a plus.
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NA Global Retail Logistics Manager - Morrisville, United States - Lenovo
Description
Description and Requirements
Position Overview:
Reporting to the Senior Manager of NA Logistics, the Global Retail Manager will play a crucial role in supporting the day-to-day operations of Lenovo's Consumer Retail Business. The primary responsibilities include ensuring the successful delivery of products to strategic retail customers, minimizing penalties, and providing strategic insights to support the Lenovo Consumer segment. Additionally, this role will collaborate with cross-functional teams within Lenovo Global Logistics and Customer Fulfillment.
Key Responsibilities:
Basic Qualifications:
Preferred Qualification:
