Front Desk Agent - The Colony, United States - Crescent Hotels & Resorts

Crescent Hotels & Resorts The Colony, United States

3 weeks ago

Description

** Front Desk Agent - up to $15 an hour**

Share: Email

** Front Desk Agent - up to $15 an hour**

**Residence Inn by Marriott Dallas Plano/The Colony**

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards

Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries

Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy

Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction

Receive, input, retrieve and relay messages to guests

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associates supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an at will associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)

**Apply for Front Desk Agent - up to $15 an hour**

You are about to apply for Front Desk Agent - up to $15 an hour through another service. You could go straight there, but we highly recommend you log in or join our talent network first.

**Talent Network Benefits**

Its completely free

Keep track of your applications and saved jobs

Find other jobs that match your interests

Be among the first to learn about career opportunities on Crescent Hotels & Resorts that match your interests

Receive email alerts whenever new jobs are posted on

Get contacted by recruiters when they have an interesting opportunity that may be a fit for you

Front Desk Agent

5 days ago

Residence Lewisville Lewisville, United States

Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
Front Desk Agent

5 days ago

HomeTowne Studios & Suites by Red Roof Irving, United States

**We are seeking a Front Desk Agent to join our Team with a starting Wage up to $ $15.00 per hour** · When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel ...
Front Desk Agent

5 days ago

FAIRMONT Dallas, United States

**Company Description** · Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultur ...
Front Desk Agent

2 weeks ago

Omni Hotels & Resorts Frisco, United States Full time

Omni PGA Frisco Resort is seeking an outgoing and enthusiastic Front Desk Agent to join the our team. Omni Frisco PGA Resort will provide north Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a Front Desk, Agent, Omni, Hotel ...
Front Desk Agent

1 week ago

Aimbridge Hospitality Frisco, United States

Pay Range $ $17.00/ HR (Full Time) If you are looking for a great growth opportunity, look no further. The AC and Residence Inn Dallas Frisco is a unique complex that offers two brands under one roof. Our properties offer a combined 300 rooms Front Desk, Agent, Hospitality, Opera ...
Front Desk Agent

1 week ago

Omni Hotels Frisco, United States

Location · The new Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the new social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to a ...
Front Desk Agent

1 week ago

Omni Hotels & resorts Frisco, United States Full time

THE MODERN HOME OF AMERICAN GOLF · Located 30 miles north of downtown Dallas, Omni PGA Frisco Resort is the largest resort currently in development in the country. Opening spring 2023, the resort will feature 500 guest rooms and suites, 10 four-bedroom ranch houses, three pools, ...
Front Desk Agent

1 week ago

Omni Hotels & resorts Frisco, United States

The new Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the new social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate ...
Front Desk Agent

1 week ago

Omni Hotels Frisco, United States Full time

Omni Hotels - JobID: [Guest Service / Concierge] As a Front Desk Agent at Omni Hotels, you'll: Check guests in and out; Ensure proper credit is received, special requests are noted and fulfilled and accurate information is established; Promote and sell special hotel programs; Be ...
Front Desk Agent

1 week ago

Omni Hotels Frisco, United States Full time

Location · THE MODERN HOME OF AMERICAN GOLF · Located 30 miles north of downtown Dallas, Omni PGA Frisco Resort is the largest resort currently in development in the country. Opening spring 2023, the resort will feature 500 guest rooms and suites, 10 four-bedroom ranch houses, th ...
Front Desk Agent

2 days ago

Omni Hotels Frisco, United States

Omni Hotels - JobID: [Guest Service / Concierge] As a Front Desk Agent at Omni Hotels, you'll: Check guests in and out; Ensure proper credit is received, special requests are noted and fulfilled and accurate information is established; Promote and sell special hotel programs; Be ...
Front Desk Agent

3 weeks ago

Omni Hotels Frisco, United States Full time

Omni Hotels - JobID: [Guest Service / Concierge] As a Front Desk Agent at Omni Hotels, you'll: Check guests in and out; Ensure proper credit is received, special requests are noted and fulfilled and accurate information is established; Promote and sell special hotel programs; Be ...
Front Desk Agent

3 weeks ago

Omni Hotels Frisco, United States Full time

Location · THE MODERN HOME OF AMERICAN GOLF · Located 30 miles north of downtown Dallas, Omni PGA Frisco Resort is the largest resort currently in development in the country. Opening spring 2023, the resort will feature 500 guest rooms and suites, 10 four-bedroom ranch houses, th ...
Front Desk Agent

3 weeks ago

Omni Hotels Frisco, United States

Location · The new Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the new social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to a ...
Front Desk Agent

3 weeks ago

Omni Hotels Frisco, United States Full time

Location · THE MODERN HOME OF AMERICAN GOLF · Located 30 miles north of downtown Dallas, Omni PGA Frisco Resort is the largest resort currently in development in the country. Opening spring 2023, the resort will feature 500 guest rooms and suites, 10 four-bedroom ranch houses, th ...
Front Desk Agent

2 weeks ago

Omni Hotels Frisco, United States

Location: · The new Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, its the new social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to ...
Front Desk Agent

4 weeks ago

Omni Hotels Frisco, United States

Location · The new Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the new social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to a ...
Front Desk Agent

2 days ago

AC Hotel Dallas Frisco Frisco, United States Permanent

Job Summary: · Pay Range $ $17.00/HR (Full Time) · If you are looking for a great growth opportunity, look no further. The AC and Residence Inn Dallas Frisco is a unique complex that offers two brands under one roof. Our properties offer a combined 300 rooms with modern touches ...
Front Desk Agent

1 week ago

Aimbridge Hospitality Frisco, United States

Pay Range $ $17.00/HR (Full Time) · If you are looking for a great growth opportunity, look no further. The AC and Residence Inn Dallas Frisco is a unique complex that offers two brands under one roof. Our properties offer a combined 300 rooms with modern touches throughout desig ...
Front Desk Agent

1 week ago

Aimbridge Hospitality Frisco, United States

Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...