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Gondrecourt-le-Château

    Warranty Administrator - St Paul, United States - Sanco Thermo King

    Sanco Thermo King
    Sanco Thermo King St Paul, United States

    4 weeks ago

    Default job background
    Description
    Job Description

    Job Description

    Primary Responsibilities
    Review work orders to ensure manufacturer compliance
    Return improperly completed work orders to dealer who originated the documents for corrections
    Follow policy and procedure guidelines
    Review work orders for parts and equipment and determine applicable coverage
    Create and monitor warranty claims on multiple vendor sites
    Adjust and correct denied claims
    Answer phone calls and emails in a timely manner
    Attend training as needed to enhance job performance
    Other duties as assigned
    Preferred Qualifications
    A high school diploma or equivalent
    2+ years of experience working in a dealership, preferably with service or warranties
    Proficiency with basic computer programs
    Excellent communication and organizational skills
    Previous office experience
    Skills
    Analytical, organized and process driven
    Detail oriented
    Verbal and written communication skills
    Problem solving
    Trouble shooting
    Customer service
    The ability to lift 25 pounds regularly
    Time management
    Microsoft Office proficient
    Ability to multitask
    Reliable, positive attitude
    Self-motivated

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