Field Development Manager - Chicago, United States - Chubb

Chubb

Verified Company

Chicago, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Combined Insurance, a Chubb Company, is seeking a Field Development Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals

Job Summary

The Field Development Manager (FDM) is responsible for impacting bottom line growth for Individual and Group Sales through training, coaching, and effective assimilation of new sales Agents, first line Supervisors, and Managers.

The FDM will be deliver master training on recruiting/hiring and business planning via classroom facilitation, individual hands-on support, virtual training, and coaching.

Responsibilities

Deliver Agent and Manager training programs within assigned geographic region. Includes needs assessment, facilitation, tracking, and coordination of appropriate participation. Ensure the standards of the program are embedded and consistent.
Drive new Agent success, for assigned markets, at weeks 5, 13, and 26 through the delivery of quality education programs, and meetings that will directly impact Blueprint Success Scores, Agent Retention, and Annual Premium Value (APV).
Offer input to content development and facilitator guidelines when needed for all relative sales training programs.
Facilitate training for new products, process changes, and compliance related topics.
Partner with sales management to facilitate the Agent to Manager promotion process. Identification of talent, assessment of competency development, development of progression plans, and mentoring of new Managers.
Facilitate field section of New Agent Development Program. Coordinate training sessions per National program schedule, attend periodically to monitor quality and participation, seek feedback and best practices from participants and circulate recommendations back to Home Office and Zone leadership.
Monitor "At-Risk Agents" assess trends and make recommendations to Market leadership in regard to training needs. Reach out to Agents at risk to assess issues and impact on Agent Retention and facilitate field training as needed.
Own the effective execution of the Group Sales Strategy and Enrollment Process. Serve as a Subject Matter Expert to Field Managers and Agents.

Competencies
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Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situation.
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Continuous Learning: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth
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Initiative: Willingly does more than is required or expected in the job. Meets objectives on time with mínimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.
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Adaptability:Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course
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Results Orientation: Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results
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Values Orientation: Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks "One Chubb"

Skills

Excellent facilitation skills (this is one we can test for with a teach back)
Experience conducting needs analysis related to Insurance Sales
Remote location with the ability to travel 75%+
Knowledge of basic adult learning theories, current L&D best practices, participation in external training or L&D professional organization(s)
Proficient in Microsoft Office including Word, Excel, and Power Point
Preferred Location, Florida, North Carolina, or Texas Bilingual Preferred, Fluent in English and Spanish including speaking, reading and writing in both languages

Education and Experience

10+ years' experience related to L&D, sales development, sales/business development, small business management/ownership. Insurance experience is prefer