- Submit all permit applications within 24 hours of hitting the queue
- Follow up with accounts weekly to determine approval status
- Communicate with all customers in the queue weekly to provide updates and answer questions.
- Communicate with other departments clearly to determine what is needed to move the account forward.
- Maintain both personal and team email - respond to all communication within 48 hours.
- Ability to type at least 45 words per minute.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite or related software.
- Ability to develop solutions to difficult problems
- A high school diploma or equivalent is required
- Customer service experience required
- Solar experience preferred
- Competitive wages
- Health/Vision/Dental Insurance
- 401(k)
- Paid time off and paid holidays
- Paid birthday off
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Data Entry - Orem, United States - ION Solar
Description
Job DetailsJob Location
UT Corp - Orem, UT
Salary Range
$ $16.00
Description
ION Solar is one of the nation's fastest-growing, full-service residential solar companies. With offices in eight states across the country and a growing workforce of over 700 employees, ION Solar is providing a simple, affordable way for homeowners to switch to solar.
A Permit Technician contributes to Ion Solar by accurately and efficiently submitting permit applications, following up with jurisdictions to obtain approvals, and communicating clearly with the customer.
Duties/Responsibilities:
Fast-paced, open floor office environment with significant computer and phone usage. Utilization of complex systems. Speed and accuracy are essential to the successful completion of tasks.
Prolonged periods sitting at a desk and working on a computer. Regular requirement to talk, or hear; frequent requirement to stand, walk, reach, bend or lift up to 20 pounds. The noise level in the work environment is typical of that of an office. May encounter interruptions throughout the work day.
Compensation/Benefits: