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    BDC Associates- High Internet Traffic - San Antonio, United States - Gillman Automotive Group

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    Description

    Job Description

    Job Description

    HIGH INTERNET TRAFFIC

    GUARANTEED LEADS

    HIGH-INCOME POTENTIAL

    Roles and Responsibilities:

    • Manage website chat for sales departments.
    • Set up sales appointments.
    • Send vehicle of interest links so customers can review photos and prices.
    • Answer customer questions and gather contact information.
    • Use Gifs, emojis, and test drive videos to create excitement about inventory.
    • Review all dealership incomplete activities.
    • Send Emails and Texts to each customer who has not been followed up with.
    • Create a sense of urgency on the vehicle of interest.
    • Answer questions that were missed by sales staff or BDC.
    • Send video or pictures of the vehicle of interest.
    • Offer incentives and discounts if needed.
    • Send links to other similar units available in stock.
    • Set appointment.
    • Send confirmation text and email to all scheduled appointments.

    Qualifications:

    • Exceptional Oral and Written Communication Skills via phone, one-on-one, and online are a must.
    • Proficient in basic math and writing skills.
    • Proven customer service track record or obvious desire to provide next-level customer service.
    • Comfortable in a high-paced, competitive environment (all while ENJOYING your job).
    • Pass drug testing, background investigation/interview, and pre-employment assessment.

    Benefits:

    • Competitive Pay Plan
    • Medical / Dental / Vision / 401K
    • Internal Promotion Opportunities and Ongoing Training

    Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 85 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru


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