System Administrator NF4 - Quantico, United States - Marine Corps Community Services

Marine Corps Community Services Quantico, United States

3 weeks ago

Description

Position/Grade
System Administrator NF4

Location
Headquarters (Quantico, VA)
Type of Appointment
Regular, Full Time

Open Date
08 May 2024
Close Date
22 May 2024

Who May Apply
Open to All Sources
Salary
$95,000 - $110,000/annually

Hours of Operation
Monday - Friday

[ ] Health Card Required
[X ] Background Check Required
[ ] Gun Control
[ ] Drug Testing Position (DTP)
[ ] Valid Driver's License Required

Job Summary

Marine Corps Community Services (MCCS)is looking for the best and brightest to join our Team MCCSis a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community.

Weoffer a team-oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

As a service-oriented organization, we never waver in our commitment to our Corps.

Major Duties

Performs Windows system administration duties for the Marine Corps Community Services worldwide data network to include the Headquarters server farm and site deployed servers supporting retail point of sale, food and hospitality point of sale, property management system, recreation applications and other incidental services.

Installs, maintains and tunes software and hardware; controls current versions and future releases of applications software, and documents the physical configuration of the information system.

Optimizes the functionality of networks and systems. Diagnoses and recovers failed systems.

Performs routine administration and repair of Windows servers supporting Domain Controllers, Active Directory, DHCP, DNS, SQL, Exchange, IIS, Terminal Services, Advanced Server, NAS and server clusters.

Performs routine log and performance monitoring of server operating system, applications and hardware. Administers and utilizes centralized desktop monitoring and management solutions.

Writes scripts or management applications to promote efficient monitoring, tuning and administration of Windows operating systems and Windows based applications.

Plans hardware and software upgrades and deployments. Conducts capacity planning and performance analysis. Reports daily and weekly status of systems and application.
Ensures the application of appropriate security measures to assignments. Ensures integrity of data by evaluating, implementing and managing appropriate software and hardware solutions. Provides advice and guidance on a wide range and variety of complicated IT issues. Interprets IT policies, standards and guidelines. Conducts analyses and recommends resolution of complex issues affecting the specialty area. Evaluates and recommends new or enhanced improvements to delivery services. Tests and optimizes functionality of systems and data. Identifies and defines technical requirements for development and implementation.

Maintains and develops network monitoring applications in a Windows, Unix, IBM, and Cisco environment utilizing SNMP data collection, installed client applications and scripts to collect various hardware and application performance data for display in a centralized portal.

Codes or scripts client data collection applications using tools of choice such as Perl, Python, C or C#.
Serves as backup Remedy administrator.

Collaborates with IT Section Managers to customize the AR System to include responsibility for:

asset management, change management, service desk establishment and response, monitoring and maintaining service level agreements and managing workflow to meet support section requirements.

Installs, maintains and tunes software and hardware. Controls current versions and future releases of applications software, and documents the physical configuration of the information system. Diagnoses and recovers failed systems. Performs routine administration and repair of the Remedy AR System, mid tier, web services and plugins.
Maintains and develops Remedy applications, forms and workflow to meet business requirements and performance standards.

Prioritizes business, functional and technical system requirements to support development of system plans detaining interfaces between Remedy and associated supporting systems, database structures and relationships.

Evaluates and recommends new or enhanced improvements to delivery services. Tests and optimizes functionality of systems and data. Identifies and defines technical requirements for development and implementation. Ensures timely resolution of system issues. Supports development of operational process flows related to Remedy system functionality.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise.
Plan, organizes work, and manages internal procedures and resources to ensure maximum productivity and economies. Monitors programs on a regular basis, and initiates corrective action to ensure support of operating programs of MCCS. Develops long-range plans in conjunction with internal operating directives.

Effectively supports the Marine Corps Equal Employment Opportunity and Sexual Harassment policies, and ensures compliance with fire, safety, and other environmental issues and programs.

Maintains and enforces security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse.

This is a white-collar position where occasional lifting up to 20 lbs. may be required.

Qualifications

Bachelor of Science Degree in Computer Science, Information Technology or AND three years of experience performing windows administration duties for a large or worldwide data network with server farm and site deployed servers supporting services such as retail, food and hospitality, recreation, property management and other incidental services, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above.

Skill to install, maintain and tune hardware and software; control current versions and future releases of applications software, and document the physical configuration of the information system.

Skill to optimize the functionality of networks and systems, and diagnose and recover failed systems.

Experience to perform routine administration and repair of Windows servers supporting Domain Controllers, Active Directory, DHCP, DNS, SQL, Exchange, IIS, Terminal Services, Advanced Server, NAS and server clusters.

Certified as Microsoft Windows Systems Administrator (MCSA) 2003 or Microsoft Certified Information Technology Professional (MCITP):
Server Administration and CompTIA Security+ or equivalent DoD 8570 certification required.

As an authorized and privileged user of Department of Defense Information Systems must possess or receive Information Assurance awareness by completing the Security+ Certification as a condition of access within six months of employment, and thereafter must complete annual Information Assurance awareness training.

Eligible for incremental telework as determined by MR/MF policy.

Measures of Effectiveness:
To ensure that all employees are working in a way that aligns with our mission and values, in addition to yearly goals, performance against the following critical elements will be reviewed during the

Performance Management Process:

All employees:
Work Quality, Customer Service, Interpersonal Skills.

How To Apply

All applications must be submitted onlinevia the MCCS Careers website:

Resumes/applications emailed or mailed will not be considered for this vacancy announcement.

Tobe considered for employment, the application or resume must be submitted online by11:59 PM (ET) on the closing date of the announcement.

Note:

To check the status of your application or return to a previous or incomplete application, logintoyourMCCS user account and review your application status.

Closing Statement

GENERAL INFORMATION:

Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation,membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position.

This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation.

The DON No Fear Act policy link is provided for your review:

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report.

Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002.

Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:
*Education/certification certificate(s), if applicable.
*If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated.

Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

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