Technical Account Manager - New York, United States - Blue Hexagon

Description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world


Job Description:

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users.

Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

Responsibilities:

• This is a sales role providing product and technical support for assigned accounts
• Identify and develop potential new business opportunities as well as uncover upsell opportunities within assigned accounts
• Provide product and technical support for assigned accounts
• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical and business related issues
• Deliver highlevel and detailed sales presentations
• Responsible for attending conferences, seminars, etc

Qualifications:

• Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc.
• Must be comfortable interacting at all levels within customer organizations, i.e., from Clevel to frontline technical staff
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• 57 years relevant experience
• Bachelor degree or equivalent experience
• Excellent written and oral communication skills
• Able to travel throughout sales territory

- 'Big 4' or similar consulting experience a plus




Annual Salary Guidelines:
$110,000 - $150,000 [OTE]

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