Automotive Service Advisor - Westmont, United States - McGrath Acura of Westmont

McGrath Acura of Westmont

Verified Company

Westmont, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

McGrath Acura of Westmont is expanding our customer service team.

Our main objective as Automotive Service Professionals is to do everything in our power to ensure our customers are driving a safe and reliable vehicle.

We want to hire service advisors who are extremely customer focused and want to build long term relationships. If you are looking for an opportunity with excellent career growth while working for a company that treats their employees like family then join our team and help us grow to the next level

BENEFITS

All Sundays Off
401(k) 50% Match
Health & Dental Care
Holiday Bonus Pay
Progressive, Rewarding Pay Plans
Top Performing Long-Term Employees Receive Promotion Opportunities
Two Weeks Paid Vacation After Two Years

RESPONSIBILITIES

Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers

REQUIREMENTS

Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Aboveaverage energy level
A desire for a longterm career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs